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HOLT AUTO SERVICE CENTER
531 E Northrup St, Lansing, MI 48911, United States
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HOLT AUTO SERVICE CENTER
Comments
S
Review β„–1

Have used Holt Auto Service for several years. Great service & friendly helpful staff. They listen & really want to help with your auto issues. I recommend their business to all my friends & family! 😊

Ni
Review β„–2

Fast, Honest service. Great communication. Would highly recommend, and will be utilizing this business for any future needs.

Li
Review β„–3

They did a thorough inspection of my car and a fair estimate of the work needed. They were organized, very professional and the shop was clean. Holt Auto Service was referred to me by a friend who had been in the car care business for a long time and I trusted his opinion. I’m happy I did - both my husband and I will be taking our cars there for any future service needed.

St
Review β„–4

Have never had a bad outing with Holt Auto Service Center. Highly recommend them for your auto care needs

Sa
Review β„–5

Had problems with my engine, electrical issues with my headlights, and needed the back tires changed. They kept in constant contact and were very upfront with everything they did. I was very impressed!

Ca
Review β„–6

Holt auto has been maintaining my vehicles for years. I have always been happy with their work. They are very dependable and professional.A special thank you to Dustin. He made special arrangements to stay late on a Friday night to finish repairs on my mustang. It was so appreciated!

Ma
Review β„–7

Had a mechanic quote me for a master cylinder replacement. I took my vehicle into Holt and it was just brakes and calipers. They made me feel like I could trust them. Made appointment to bring it in next week for more repairs. I was truly satisfied with the moral and how quickly the repair was done!

Mi
Review β„–8

Very friendly, Knowledgeable about what to do. Fast on time. Kept informed all the way.

Na
Review β„–9

Holt Auto is very quick and professional. I was able to easily set up an appointment and get my car in for service. They called me immediately when something was wrong with my tire and let me know what needs to be done. Will be coming back for other services beside oil changes and tire rotation.

D
Review β„–10

Did timing belt service and front brake kit replacement here. Spark plugs are changed because all six seized so I cannot do by my self. They did very fast and no problem so far. The price is reasonable considering lots of professional efforts on it. Will come back to check if my second car needs fixes.

Th
Review β„–11

Very pleased with the fast, wonderful, and reasonably priced service we received. We recommend them 100%!

Jo
Review β„–12

Was very happy with the service provided, most places dont really work on Audis but these guys were all very professional and got my car done really quick, much faster than I thought and even saved a little bit of money. Im very skeptical when it comes to maintenance, I either do it myself or take it to the dealer and pay a premium price. But Ill definitely bring it to these guys again if I ever need. Much better than a couple of other shops I talked to that wont be mentioned...

Se
Review β„–13

It was my first time there and they are really nice and kind. They made sure to listen and talk to me about my car and give me recommendations. I would recommend this auto service to people who need to fix their car.

Mi
Review β„–14

It took a bit for parts to arrive but service was good!

Ki
Review β„–15

Mike Chase was much more personable and professsional. We have been customers since they were in Holt. We never waited longer than a day or so. Calling to let people know what your plans are would be nice.

bo
Review β„–16

Friendly and helped me out for reasonable price. Didnt even point out how badly I need to clean my car.

Ma
Review β„–17

Went for a tire alignment. The price was ~$20 more than what was quoted over the phone, but they were nearby.I pick up my car the next day and they didnt perform the alignment. They said it was due to a worn radius rod bushing, and they wouldnt be able to perform an alignment until it was replaced. They were about to charge me $200 to replace it (Plus $100 for the alignment). I declined and ordered the part myself to have it worked on my mechanic friend. After waiting a week for it to come in the mail, my mechanic finds out the problem is with a metal bracket, completely unrelated to the bushing.They still charged me $40 just to look at the car and misdiagnose it.

fe
Review β„–18

Service was excellent. Completion and delivery of vehicle was earlier then scheduled. I will always recommend Holt Auto service center.

Ch
Review β„–19

They did a great job installing my aftermarket oil catch can on my new car! I took a look, and even in a tight space, they managed to find an excellent spot to mount it and route the tubes!

Da
Review β„–20

The technician, Dustin, was honest & forthright upon his inspection & diagnosis of my check engine light concerns.He avoided me having to risk any unnecessary repairs.Holt came to me through my aunt with high regards.Now I see why.Ive been looking for a service station close to home.I believe Ive found it.Thanks Dustin.

Sa
Review β„–21

My first time taking a vehicle here and they exceeded expectations! Open and upfront, honest with their work. I was very happy with the service they provided, and both Dave and BJ were very helpful.

Am
Review β„–22

I was referred to Holt auto service by a friend, I called made an appointment. Was able to get in when requested. I was greeted by someone immediately after entering. I needed new breaks as we were going a on family vacation and would be driving. I LOVED the text update system they used. Showed me the checklist via text and even took pictures of my break pads or lack there of!!! Gave the okay to fix and waited for them to tell me it was done! I need all new rotars and breaks and felt it was very reasonably priced and so did my husband!!! Also received an oil change as well. Will definitely be returned to holt auto service for all my automotive needs.

Be
Review β„–23

They did the job but due to complications it was much more expensive than expected

Li
Review β„–24

Real Name: L. Riley (Goggle will not allow me to change accounts)As a woman I feel as if what I said to the gentleman when I dropped my vehicle off was disregarded. The guy was informed of which tire had the bad baring but he didn’t listen to me and checked all my tires. (Unnecessary time/labor charge). He was also informed that a noise is coming from the heater blower and it goes away when the heater is turned off. But I got charged for a full system inspection, instead of them just checking /confirming that the noise will go away when the heater is turned off (Another unnecessary charger). If he would’ve listened to me I would’ve been hit with extra chargers. I will take my vehicle to the dealership next time because they listen to me.

Ma
Review β„–25

The team was very up front, honest and i did not feel pressured into services i didnt need. Friendly and accommodating.

Da
Review β„–26

I Would Recommend Holt Auto Service To Anyone Who Needs Honest Vehicle Repairs

Ha
Review β„–27

These guys are great. Dustan is the go to when I need service work done on my vehicles!

Da
Review β„–28

Above and beyond professional. Very honest. Great value for the quality of work.

Te
Review β„–29

I took my car in for a fluid and exhaust leak. I was assuming this was going to be a quick repair. This is our secondary car with over 100,00 miles and is mainly a back and forth to work vehicle. Upon inspection they found multiple general maintenance problems that needed attention. With retirement coming up in a few years when this car will no longer be needed, I asked for advice to make sure I wasnt throwing money down a rabbit hole. I was assured that this was all routine maintenance issues that arrive with high mileage cars and that the car would surely last until I no longer needed it. I am sure this tied up one of their mechanics for much longer than anticipated. While the repair bill was more than I expected when first scheduling an appointment and the strain it put on their schedule, they have always provided pleasant service and have gone above and beyond. I will always recommend them for the attention they give to customer safety on the roads.

Br
Review β„–30

They offer a Costco discount for repairs such as brakes (as a participant of Costco Auto Program) which makes me happy. The price is much lower than I was quoted at other local shops. They are usually pretty busy, so I had to drop off my car first thing in the morning and get it back by the evening. So I always have to plan to have someone pick me up and drop me off.Never had a problem, and they are happy to help.

Je
Review β„–31

Great detailed summary report of all the repairs needed. Great discount if you a Costco member. Prices were reasonable. Easy drop off and pick up routine. Very knowledgeable and answered all my questions. Highly recommend.

Ma
Review β„–32

Holt Auto Service replaced my water pump. They did a good job in less time than they estimated. I’ve visited them for car repairs many times over the years. I’ve never been dissatisfied with their work or their service.

ro
Review β„–33

This place is awesome. I recently moved to this area and was looking for a trustworthy place. When I first took my car in for a diagnosis, I didnt tell them that I am a mechanics daughter or that my ex husband is a mechanic and had already told me what needed fix now and what could wait.After they looked at the car, Dave called me to tell me their findings. He was very honest with me and, most importantly, their diagnosis aligned with my exs. He even gave my the same advice about what needed to be fixed right away and what could wait a little while. Truly grateful to find an honest mechanic now that my father has passed away... and so I can avoid dealing with my ex husband πŸ™‚

Ry
Review β„–34

Anything I need pressed comes here great machine shop been coming here since 2006

co
Review β„–35

Both Mike and the other guy were very courteous and informative. They both took the time to explain to me the issues and all possible solutions. They made me some offers other shops would not (per my financial constraint) and for that I will definitely return here. I would recommend this shop if you are looking for a fair price and honest people.

Em
Review β„–36

Very professional shop I called about 5 places before I got to them and no one does an A/C recharge on the new r1234yf Freon but this place does so if you have a vehicle that takes that this is the place to go because you’ll pay 3 to 4 times more at the dealer!

La
Review β„–37

They are upfront and honest about the repairs that need to be done. I am confident my vehicle will be repaired right at Holt Auto.

Ch
Review β„–38

Easy to make an appointment online. Got in right away, diagnosis and service were quick and the price was fair. Nice shop and professional operation.

Ti
Review β„–39

I have been having my automobiles serviced at Holt Auto Service Center since 1994. They are incredibly professional, thorough, and courteous. They treat my automobiles as if they were their own. I have the upmost trust in their automotive advice and suggestions. They respect their customers time and intelligence. Truly, Holt Auto Service Center would have been Platos idea of a auto service center.

Au
Review β„–40

Thanks for getting my cart in so quickly! Also thank you for doing more than just a quick oil change and checking the cart out. I feel like I am able to keep my family safe knowing you guys thoroughly check my vehicle every time!

Ka
Review β„–41

I’ve only had my vehicle back for 2 days but so far so good! Mike is great. Nice man and seems to really care about your needs. Definitely will go back.

Ni
Review β„–42

I have used Holt Auto Service Center twice now and have been very impressed with their customer service. They always call and talk me through whatever repairs I need.

Lo
Review β„–43

I have been going to Holt Auto for 20 years and have always found them to be honest, knowledgeable and quick. They do not over charge and only repair what is needed. If you are buying a used car, I highly recommend going to them for a used car inspection. It is extremely thorough and at a very reasonable price. Having one done has saved me thousands of dollars and saved me from buying a bad used car.

Ch
Review β„–44

Excellent company. Honest, extremely competent, and professional. Highly recommend.

An
Review β„–45

They had excellent customer service and got me in there really quick. Pricing was very fair and they kept me updated on every move they made. I will definitely be going back again

La
Review β„–46

This was our first visit, Mike and the crew were very impressive. Asked me all kinds of questions about the history of our car before starting to work on it. In the final end the bill was considerably lower than the quote! The situation was a bit unusual, but it does promote their honesty and concern for the client. An easy 5 stars rating.

Ja
Review β„–47

The shop does excellent work and wont say theyre done until its right. Important to us since we have one of those cars that loves Murphys Law.All the people we have dealt with have been very friendly and professional. Have already recommended this shop to several people.

Sh
Review β„–48

My alternator went out on the highway. They gave me a referral for a tow truck and were able to work me in the same day.

Tr
Review β„–49

I’m so pleased with the work Holt Auto did for me. The car was repaired early and is running so well now!

Bo
Review β„–50

They got my car in and diagnosed quickly. Did a great job communicating and finished the job quicker than expected. Very happy with the level of service.

D
Review β„–51

Great people. Great service. They have serviced my personal vehicle and fleet of Business vehicles for years. They keep us rolling.

jo
Review β„–52

Excellent service as usual......the best!!

Di
Review β„–53

Mike, DJ & Dave always take good care of me. They’ve always been honest with me and I trust them and the mechanics completely. Also, love the new location on Northrop. Thanks guys!!

Ri
Review β„–54

Were very helpful despite the issues we were already having with our vehicle. They were able to get us in within the same day and kept us updated with the progress with our vehicle. Overall a great experience, the staff were very friendly and respectful and very reasonably priced.

Ma
Review β„–55

The crew did what they said they would, and finished when they did they would, which doesnt always happen in the car repair biz. And I love their diagnostic service with the text link to tell you about the results!

Da
Review β„–56

Everyone was friendly and knowledgeable. They noticed things I needed fixing that I knew about and had been putting off... I didnt need to even mention them! Will definitely be back and will recommend to others.

Ba
Review β„–57

Honest and dependable service. Great rates.

Ka
Review β„–58

Ive been going to Holt Auto for many years. I trust that what they say needs to be done. Thats comforting to me. All of the above is true

Ve
Review β„–59

I have been a customer for over ten years and I couldnt be happier. The quality of their work and the customer service they provide is the reason I only take my vehicles to them. Dave, DJ and Mike are reliable and trustworthy. Theyre so good I referred my daughter to them and she is now a regular customer.

Ad
Review β„–60

Mike and the guys are great! They are always very professional and courteous. I’ve used them a handful of times for different vehicle issues and have always been pleased with the outcome!

St
Review β„–61

Holt Auto Service has always been a great local service center for vehicle repairs. Their staff and management are always eager to service individuals with professionalism and care.

M
Review β„–62

Super quick and amazing! I had my engine completely replaced and they were amazing with keeping me updated and reassured! Would fully recommend and plan to use them in the future!

Br
Review β„–63

Great team and quick service. They were even willing to give me a ride back to my house since both of my vehicles were out of commission at the time of repair.

J
Review β„–64

I have always received great and honest service at Holt Auto. Never any over selling for something not needed.

Sh
Review β„–65

Great people, got my car fixed within a few day.

Wi
Review β„–66

It took longer than expected due to a problem with another vehicle. Other than having to wait an extra day, it was a good experience.

Sa
Review β„–67

Have always gotten great service here. Mike Chase takes real good care of me! Highly recommend this place for service on your car.

ja
Review β„–68

They are wonderfully. I have taking 2 of my cars there and every time I know that Im going to be treated great. My car is always done on time. I received text messages of the diagnosis and a phone call with an explanation an estimate for repairs. I will always return. Great and friendly guys.

To
Review β„–69

Mike Chase is always friendly and very helpful. Leroy is always there to help point out areas of concern or what to watch for in the future as things to be replaced soon. Thanks guys!

De
Review β„–70

Excellent customer service! Dave and his knowledgeable team do an outstanding job throughout the process. Holt Auto Service folks are skilled, trustworthy, and conscientious. Check them out!

Pa
Review β„–71

They get the job done right at an affordable prrice thank you dj

Ca
Review β„–72

I always get great service from Mike to the service men. They are help and professional, I will recommend Holt Auto Service to anyone. Thank you.

ja
Review β„–73

Great service ! Good hometown friendly service they know their customers and treat them extremely well!

Da
Review β„–74

Fast and quality service, my truck was done in a half day! Trustworthy, they don’t add things you don’t need. They stand behind their work too. They have worked on all my vehicles. I am very pleased with their service!

Ni
Review β„–75

I am outdone with how .uch this place. Charged me for a alternator and batterie over 600 dollars,then gave me a super inflated price of 3800 dollars for other repairs I got done at another awesome shop in holt for less than half their price and got the alignment included that was not included in the 3800 dollar quote from this place....I would never suggest any repairs be done by these highway robbers...

Da
Review β„–76

They gave a thorough diagnosis and honest advice.

Da
Review β„–77

Another great experience at Holt Auto. Service is provided promptly, accurately, and courteously. The inspection/evaluation reports are very useful. I print and file them with the work order and receipt.

XI
Review β„–78

I have been using them for almost two years. Reasonable price and great workmanship. They are responsible and reliable. I have an Ifiniti, and a VW. Both are taken care of by them. Highly recommended! BTW, Costco members get discounts for some service.

Ju
Review β„–79

Grear folks. Used their services for five years. Honest and upfront.

Sr
Review β„–80

Detail Analysis shared and given all the options necessary and co-ordinated to give ontime. This becomes the essential & 0W 20 Engine oil, wheel allignment, filters changes and courtesy drop off is done which is long way to please a customer, what more you need, i would love to go back again and again !! If you are a costco member, then you get 15 % off !!

No
Review β„–81

5 stars. Dustan is a great mechanic. So knowledgable, so competent, so nice. Highly recommended!

Er
Review β„–82

One of the best Mechanic shops in town. Fair prices honest work. You wont regret giving these guys a chance.

Ja
Review β„–83

Great work. Decent prices. Honest mechanics.

St
Review β„–84

I had a brake job done, especially liked getting digital photos of what they needed to repair

Ri
Review β„–85

I would recommend Holt Auto service to anyone looking for quality Auto service.

Ke
Review β„–86

Fast service. Only repaired what needed to be done. Fair prices.

Da
Review β„–87

Dealt with honestly. When calling on other work told others can do cheaper

sc
Review β„–88

They did a great job couldnt be happier

Bo
Review β„–89

I have been using their service for quite some time. I appreciate their honesty with me and their friendliness. I have confidence that they will do a good job.

Ki
Review β„–90

Dont deserve a 1. Put my jeep Liberty up to look at for a alighnment. They told me everything was off and they could not see anything bent. I told them I had hit a curb and then the alighnment was off . they said we cant see anything wrong 54.00 please . I got under there and could see the two arms that were bent by the flakes of rust that flaked off where the arms bent. I replaced the arms and came back to see if they would put the 54.00 towards the alighnment that I had paid for m told me no he would not do that. Thanks for your so called service. This is how they must make money. Thats why they say service . they must not be good at anything.

Mo
Review β„–91

I was given thorough information about issues my vehicle had and they were fixed quickly and affordably

Ga
Review β„–92

I was charged 542 dollars and was never even given a definite quote. The mechanic gave me a difference of 2500 dollars. This is totally unacceptable. I obviously couldn’t approve the work with that much of a difference in price. So I was charged 542 dollars and they did absolutely nothing to repair my vehicle. I intend to file a complaint with the attorney general’s office and the Better Business Bureau. I’ve taken my vehicle to another repair shop they gave me a guaranteed price and I’ve approved it. I will also be voicing my opinion across all of the social media platforms.

Co
Review β„–93

Always friendly and helpful. They do a great job in maintaining my car.

Ro
Review β„–94

Ive always been happy with the service at Holt Auto.

M
Review β„–95

Great service, work was done on time and for less than the estimate. Great, trustworthy people.

Mi
Review β„–96

I was taken back by the fact that the owner wrote down my plate number and not the vin number. He proceeded to say all should be ok as long as the plate goes to the car and then tried to say it didn’t until I showed him the registration and let him know I was disappointed at what he was implying. I can tell you that I am a different race than the owner. Would that have happened if I was? Hmmm? πŸ€”

Gr
Review β„–97

Notified me of the problems quickly and finished repairs earlier than promised.

wh
Review β„–98

Have been working with Holt Auto service for over 30 years and have always received outstanding advice and service. Highly recommend them.

Da
Review β„–99

Excellent service and great care of my vehicleThanks guys

Ma
Review β„–100

I have used Holt Auto Service as my primary mechanic for several years. They are honest with high integrity and provide great value in their service.

Information
12 Photos
100 Comments
4.7 Rating
  • Address:531 E Northrup St, Lansing, MI 48911, United States
  • Site:http://holtautoserviceandmachine.com/
  • Phone:+1 517-694-2197
Categories
  • Auto machine shop
  • Auto repair shop
  • Auto tune up service
  • Diesel engine repair service
  • Engine rebuilding service
  • Machine shop
  • Truck repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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