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AutoNation Honda West Knoxville Service Center
10117 Parkside Dr Suite A, Knoxville, TN 37922, United States
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AutoNation Honda West Knoxville Service Center
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ge
Review №1

Excellent buying experience. No hassle, straight forward approach to buying a new vehicle. Brandon was awesome and extremely helpful. If youre looking to buy a new vehicle, I would definitely recommend AutoNation.

Le
Review №2

We had purchased a used Chevy last year and got the extended warranty from Autonation. Well, something went wrong and we were bounced from Honda to Chevy and back. Enter Steve Cox and Robin Anderson. These first class professionals took personal offense to the situation not being solved immediately and set out an action plan to remedy everything. They are the kind of professionals that bring you back to a business. Corpse should pay attention because you dont get this high quality all the time. They are the awesome in customer service. Thank you, Steve and Robin.

Ca
Review №3

This is the professional service youre looking for. Satisfied customer.

Le
Review №4

Robin Anderson is one of the best professionals Ive ever worked with. She makes sure youre taken care of.

Ka
Review №5

Came in to have them diagnose the problem and order parts, and after a wait (since I had no appointment) they went ahead and fixed it.

Li
Review №6

As always, service department very good. They did the requested service and informed me of additional things that needed to be done. Efficiently and quickly. Excellent service. Thanks.

st
Review №7

Usually best gas price. Pumps have trouble reading credit cards. Small c-store.

Iv
Review №8

I have been taking my Honda civic to this location ever since purchased and i will continue to do so, because of the fantastic service i always get there.

De
Review №9

Never have had a bad experience with service.

Ta
Review №10

Bought a car from Honda this week. I had an excellent experience. Jeffery Smith was the salesman I worked with. He was extremely accommodating and made several trips in and out of the rain for me to test drive many cars. Steven Cox in finance worked hard for me as well making sure I got the best interest rate possible. Excellent team and excellent teamwork. I will definitely take my business there again. At no point did I feel pressured or pushed into anything.

Pa
Review №11

Excellent service. I have been going there for years - trustworthy . Always see Mike West in the service area.

Ja
Review №12

Jason Raser went above and beyond helping me buy my 3 vehicles from them. Joe Schrober and Mike always welcome me when I have service and take care of me.Im a customer for life.

Jo
Review №13

I purchased my 2014 Honda Accord EXL V6 Back in 2017 And also purchase the extended warranty And service plan.For the most part it has been a pleasant experience Other than a few hiccups and mishaps, overall I am satisfied with my experience with AutoNation.

De
Review №14

Not sure if there is much to like about them. I got oil change and tire rotation done twice for my 2018 Honda Accord. They took almost 2 hours during my first visit and 1 hour and 40 mins during my second visit. I had appointment both the times. During my second appointment I saw them finish work for a client before me even though he did not have an appointment, I know he did not have appointment because I heard him explain that over the phone to somebody. Both times the representative went and checked whether it was done after I approached them after a long wait. They are not even apologetic about it. While making the appointment for the second time I had specifically asked them to be mindful of time.

Da
Review №15

Honest dependable and the best service you could ask for. Folks, you get what you pay for. Me, I have everything done by them. In the past I tried to go for example with a private tire company on my old car that was not a honda...headache! However, with Honda so many times I have brought my car in cause a light came on and they fixed it for free. Example when the low tire light came on... That being said I also like knowing that I am not going to be up charged. They are honest, dependable, reliable, and I can honestly say the best car experience I have had in a my 30 years of driving

Do
Review №16

Straight up fair price ! Thanks Brandon Reynolds

Ra
Review №17

The receptionists that take the appointment are always extremely unprofessional and rude. This is the second time I have waited over 2 hours for an oil change that I made an appointment for. Definitely will not be returning.

Su
Review №18

Great couldnt be more pleased

Te
Review №19

Awful...drove over an hr to be told that the appt I had for 10 days wasnt any good because they didnt diagnose transmission problems. How about you call me and tell me that before I take 1/2 day off to drive there. And offerred no help in fixing the problem. Suggested I go shopping to make myself happy....horrible sexist and unprofessional.

Ra
Review №20

Great experience, service was very timely and staff professional....

Sa
Review №21

Good service center. Having an appointment will save you lot of time

Sa
Review №22

Brad Skinner as always took great care of us

Ma
Review №23

Worked hard on getting me a rental while my Honda was being repaired.

Jo
Review №24

Good Place!

sc
Review №25

Pretty good deal on a new honda for my niece. Salesmen wasnt too pushy.

Su
Review №26

I ended up having to wait on my car. It was done in the amount of time specified.

ja
Review №27

Great Service very helpful

Pa
Review №28

We bought a 2017 Cadillac and even though they checked the car out and passed all the check points the car was abot 95 miles from Scheduled oil change and the tires are not as good as they should be.

Ki
Review №29

Brandon was extremely helpful

Te
Review №30

Great service! Thank you!

St
Review №31

Very nice peeps

Information
30 Photos
31 Comments
4.1 Rating
  • Address:10117 Parkside Dr Suite A, Knoxville, TN 37922, United States
  • Site:https://autonationhondawestknoxville.com/service/index.htm?&utm_source=local&utm_medium=organic&utm_campaign=*000012247*GMB
  • Phone:+1 865-730-0012
Categories
  • Auto body shop
  • Auto air conditioning service
  • Car repair and maintenance
  • Auto glass shop
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7:30AM–7PM
  • Tuesday:7:30AM–4:30PM
  • Wednesday:Closed
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
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