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A Affordable Auto Parts
328 Patterson Rd, Joliet, IL 60436, United States
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A Affordable Auto Parts
Comments
Ke
Review №1

Great people! Items as described and they stopped what they were doing to make sure I got the right parts. Worth the 2.5 hour drive. Highly recommend!

St
Review №2

Wouldn’t sell me a part cause I was asking questions about it. Wanted to know if they had pictures to see if was right wanted money up front, and could not provide if was even good or not. Talking about they don’t warranty these parts all I wanted to know if they valves in the head were bent simple to look and tell. But they seen me as a problem. And also took my credit card info first

Ma
Review №3

Quick and easy. Reasonable price for my wheel.

jo
Review №4

If I could give no stars I would. When I called in these parts I told the guy I needed the support brackets and bezels for the front end of my e250. First off he brings me parts that are partly broken and cracked. Me being the person that I am I said I can work these parts. I go to install them and the upper bracket plastic support that mounts the grill isn’t with the parts. The guy argued with me over the phone about what I needed and what the part was called. Also I had to walk out in the junkyard and tell his guy what part I needed. Totally unprofessional from business owner to business owner I wouldn’t recommend this place to anyone. I paid over 400 for these parts the least they could do is show some customer service.

J.
Review №5

GREAT Service from The Crew Thanks Frank, Your customer service is The Best!

Ke
Review №6

The counter employees at Affordable Auto were polite and helpful.

Jo
Review №7

Great business. These guys know there stuff

Le
Review №8

A Affordable Auto Parts team take the time to do it right in customer service. I needed a add on part for a 8 year old Car. John went out to the yard to check if the add on part I needed was on the (close in year) model they had. Yes and Yes, my trip to pick up the part was worth it. Thank you John for the great follow through.

Ma
Review №9

I called in to look for a transfer case for my Jeep and the guy was immediately annoyed with me because I didnt hear a question he asked. He then complained when I asked about the mileage on the used part as if I was wanting something for nothing. It shouldnt be a problem to inquire about my parts. Horrible service.

Ch
Review №10

Nice yard. Nice people. Even had a return/exchange on an engine they pulled for me. We discussed my concerns with the engine, professionally, and ultimately the engine was exchanged. No charge. No hassle. Id definitely use them again in the future.

Di
Review №11

Extremely accommodating, great pricess, very friendly and helpful staff. I highly recommend them

Ro
Review №12

MARK IS THE MAN!! GREAT PEOPLE AWESOME TO HAVE GREAT CUSTOMER SERVICE AND SUPPORT!!! THEY TREAT YOU LIKE FAMILY!!!!

Jo
Review №13

Well all I can say is great service for a difficult business! John at A Affordable along with the men working there did whatever they could to help me with what I needed. Keep up the great work! At least you see what you are getting and dont have to try and send it back, or throw it on the shelf because it costs to much to ship back. Thank you A Affordable see you soon.

Jo
Review №14

This place is a joke. Broken parts and horrible customer service. I wouldn’t recommend this place to anyone.

Ky
Review №15

Completely ignorant on the phone, didnt even let me finish talking before rudely interrupting me. Wouldnt recommend this place to my worst enemie.

Cu
Review №16

Great communication and service! I picked up a set of Cruze wheels from Frank. The condition was as he described on the phone and they were ready and waiting for me. Thanks guys.

Jo
Review №17

Ok

Ro
Review №18

If you need miata parts this is the go to spot. They have everything and are extremely helpful. Absolutely hidden gem for miata owners.

ch
Review №19

We bought 2 doors for my car at a lower price than competition and they also helped load them for us (which was tricky with space confines and very windy weather). They were right off interstate 80, so easy to get to.😁

Ju
Review №20

Fair Prices, these guys are friendly too boot. Really helpful in finding the parts you need. I got a 1999 Ford Explorer Axle for my Jeep TJ and they made it so easy to pickup! I wont even mess with the jerks at u-pull it anymore. This yard is really nice!

Ji
Review №21

Asked the guy at the counter for tires. He said he doesn’t look for tires, talk about customer service. It was the shorter Hispanic guy.

Sh
Review №22

Rude customer service

Ka
Review №23

Purchased a trailer from Art an Mark. Was just as they said and fairly priced. Bought many parts over the years and always was with good results.

Je
Review №24

Great place to do business very professional and delivered as they said they would. I own a auto facility and Im very happy

Is
Review №25

Helpful friendly good peeps wanting to help out and make sure u got everything u need for the job

Br
Review №26

I went to this place last year and it was a very friendly place to get parts. friendly staff, good prices, etc. now, staff is very rude, short, and will not let you go in unless you tell them what you need!! it is a JUNKYARD. you should be able to go in and get specific parts that you want. they wouldnt let me take 4 screws for a spark plug cover, a steering wheel, etc. i either had to buy the whole engine (which was a ridiculous price) or a whole steering column. wish it was the same way it was a year ago. never going back to this place again

Da
Review №27

Good junkyard, well laid out, friendly staff. I was able to find everything I was looking for.

Va
Review №28

This is a very nice place to shop for used parts I received the deal of a life time on 2 tires and two rims just like new . Glad to share the good news !

Ma
Review №29

Part was very expensive. The part on Ebay new was cheaper. I told the cashier but they said it was the best they could do.

Da
Review №30

Always get good service reasonable price

Ke
Review №31

Very friendly and helpful people who work there and very reasonable price on used Auto parts

Ji
Review №32

Bought a motor turned out to be bad. Theyve been Playing around with getting me another one. Offering me store credit intead of giving the cash back. Had to pay someone to take out the old one and put theres in. Refusing to pay anything for there wrongs

Ke
Review №33

I went there for a cluster for my truck. When I got home installed it gas,oil,and rpm gauges did not work. Brought it back for exchange being electronic I cant get money back so I got exchange for another one that had double the miles. Rpm gauges works but not gas or oil guy says there must be something wrong with my truck. But funny how rpm gauge works great hhhhhmmm I wont being buying from here again

lu
Review №34

Bought 5 parts from here. Every part I asked for was wrong. Should learn the difference between driver side and passenger side.

Ba
Review №35

One of the friendliest used car parts vendors in the Chicagoland area. I purchased a steering rack for my Miata here and the gentleman, Ray, whom I spoke with on the phone was super patient and nice. The steering rack was clean and I was assured that it was a solid piece. After installing it on my car, they were right. Their prices are very competitve and have a nice return policy. However, their customer service is on point. I know I will be coming here regularly just for that, even though this location is quite a ways from my home. Good job guys, keep it up!

Je
Review №36

First time there. Very helpful and good prices on the parts I needed.

Ch
Review №37

These Guys R great !!! Got what I needed n affordable too ! Thanx Mark !

ch
Review №38

Great parts and prices!Good guys too!

jo
Review №39

Good there are nice.

Jo
Review №40

They were nice but they gave a bad motor drove 100 miles to get it then was junk had to pull it back out take it back to them then the gave me another one it came back with a motor mount missing had to buy one $80 dollars the new mount did not have a mounting foot that bolts to the frame cant find one now called them mark got short with me said if I can find one might send it to me 1080 dollars into it car still not running NEVER AGAIN will I go there for sure

Ju
Review №41

Excellent place.

Wo
Review №42

Good parts, Great Customer service

Ki
Review №43

Excellent service and great experience

Ca
Review №44

These guys are awesome

Da
Review №45

Had everything I needed and removed the parts for me at a decent price

Ki
Review №46

Friendly service

He
Review №47

Great people to work with

Te
Review №48

Waste of time

Lu
Review №49

Reasonable prices

Ta
Review №50

Always on point

Information
10 Photos
50 Comments
4.1 Rating
  • Address:328 Patterson Rd, Joliet, IL 60436, United States
  • Site:http://affordableautoparts.net/
  • Phone:+1 815-722-9072
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–3PM
Planning
  • Quick visit:Yes
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