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Mack Grubbs Hyundai
6507 US-98, Hattiesburg, MS 39402, United States
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Mack Grubbs Hyundai
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Sa
Review №1

It has been an awesome experience purchasing the vehicle at Mack Grubbs. Marshal was awesome, helpful, and always responsive in answering all my questions. I highly recommend Mack Grubbs and ask for Marshal (very trustworthy and friendly).

Na
Review №2

We had an AMAZING time buying our new vehicle here. On our way home from a vacation we had to stop at a dealer in AL to have our service light checked out. While waiting my wife fell in love with the Tuscon, but we decided to wait until we got home. We also decided to look at other options in the crossover SUV line. After visiting Toyota we visited Grubbs to ensure they had the Tuscon my wife looked at online. We were greater by Vito. We informed him what we were doing (looking at multiple vehicles, but were interested in the Tuscon) he was extremely helpful, and (unlike another dealership I wont name) had nothing negative to say about any of the competing makes. After visiting all the dealers and looking at all the vehicles on our list we decided on the Tuscon. We went back to Grubbs, but Vito was helping another customer so he had Marshall help us. We took the Tucson for one more drive and then started the purchase process. It was the easiest process of buying a new vehicle Ive ever had. If I could rate the staff more than 5 stars I would.In addition, weve taken our car here to be serviced in the past and they are very friendly. When we had to stop in AL to have the car looked at the Grubbs service department even faxed over a service history so the AL dealer had it

Ro
Review №3

I was very pleased with the kindness we were shown, as well as a “no-hassle” environment they created for us. Our salesman, Marshall Keelen, and his manager Joey, made it a smooth and enjoyable process. I highly recommend this team and dealership.

Br
Review №4

Everyone in this building knows how important the customer really is. Im so happy I was able to work with them concerning my vehicle service.

Ju
Review №5

Very professional sales... Im very satisfied with my 2021 Sonata Nline... I knew I needed A dependable car and Im floored with my new ride!!!

La
Review №6

Told needed over $1600 on brakes based on machine reading, never took off tire. After taking off tire only needed brake pads.Charge 130 for faulty brake examine appears out for $ not honesty.

Ci
Review №7

Shout out to Ben! Thank You for your help and kindness.

De
Review №8

Got new car 🚗 from there.Today James help get the car. If need a used car this is best place to go. It dont take long get approved less then hour. I had very good experience. I will be bring my people there. It not like other car dealers. They sell junk cars and roll the miles on it said have less then 50 000 on it but really got over 1500000 on it. People l know got them buy here pay here they good at that.

Ra
Review №9

Wow, so thankful for this service department !Tommy was very knowledgeable and kept us up to date with a major repair..

La
Review №10

Easiest purchase weve ever made. Fantastic group of people. Hyundai has outstanding customer service. I highly recommend Mack Grubbs Hyundai.

Ra
Review №11

I purchased my wife a new Hyundai Kona. The entire staff is very friendly and goes over and above for the customer.This is the third car we have bought from them and Vito, Kevin and Joey are awesome to work with!!!Thanks guys!!!

Ma
Review №12

Absolutely phenomenal customer service from the parts department, dealt with Templar and such an amazing experience. As someone who works in this industry I know how most dealerships can be, but Templar was such a kind courteous change of pace and it was a quick easy painless process to order a part and if I ever need more hyundai parts they are now saved in my phone book! Cannot praise them enough, legitimate 10/10

De
Review №13

I love the staff and they are always friendly and easy to talk to, it makes my wait go by quickly.

Do
Review №14

There was a bit of a wait and weather got alil crazy but we are pleasantly surprised thanks to VITO!!!

Je
Review №15

I have never had a bad experience with the maintenance of my car at Mack Grubbs. I appreciate Tommy and his team especially their professionalism and attention to detail. They are honest and do not try to pull the wool over my eyes just because I am a female and know nothing about cars or how they work. I took my car in for an oil change and asked them to check my brakes as my car has about 72,000 miles. I would have been fine to replace them but Tommy stated I still have about 20,000 miles before a change is needed. I, for one, admire their integrity.

We
Review №16

I have been doing business with Mack Grubbs Hyundai now for 10 years. In that time, there has not been one instance where the service was not exceptional. They are always thorough, pleasant, and mindful of my time. Most importantly, they are the most cost-effective dealership Ive dealt with in the Pine Belt (and Ive dealt with almost all of them).

Ry
Review №17

Amazing service department! Bailey is the best!

St
Review №18

Purchased a vehicle online by submitting credit application. Had a call from Joey in minutes to go over the details. The pricing was fair and I know I got a great deal. When I arrived at the dealership the car was already detailed and ready to go. The staff was very friendly and the General Manager even came by to say hello and make sure I had an amazing experience. Very happy with the vehicle so far. I will continue to purchase my vehicles from Mack Grubbs Hyundai.

An
Review №19

Love the service department!!!

Ar
Review №20

Lowest pressure sales I have ever experienced. Crystal worked hard to find us a car. Prices are fare. No pressure to sell additional services after the sale.

Ja
Review №21

Marshal was awesome took great care of my needs made it a great experience joey the finance man. was great as well I highly recommend this dealership

Vi
Review №22

They were wonderful! Extremely helpful.

Lo
Review №23

If you’re looking for a car I recommend you to Fabian at Mack Grubbs Hyundai. He is very knowledgeable about the cars and all their new technology! Fabian was helpful and always very responsive in answering all my questions. I had many specific requests and he worked hard to ensure that I received the vehicle that met my particular needs. He’s the best!Also, this is my second Hyundai to purchase from Mack Grubbs. Their service department has always been thorough and helpful as well.

re
Review №24

Very nice very helpful and good service

C
Review №25

It has been an awesome experience - test driving, purchasing, and scheduled maintenance. Everyone is friendly and helpful. I highly recommend Mack Grubbs Hyundai.

Gr
Review №26

I highly recommend Mack Grubbs Hyundai. Very trustworthy and friendly. I have talked with many people who have had a positive experience and they rave about the great service here. The leadership is great and it shows. They are highly knowledgeable and accommodating. We need people like this in our city. I highly recommend!!!

Jo
Review №27

Hey Guys, Come See Salesman Joey!!!!Excellent, Verrrrry Nice, Welcoming And Love The Atmosphere.

Ji
Review №28

Wonderful! Very quick and efficient.

Da
Review №29

The service manager had taken in my vehicle and handled the repair quickly. While I waited in the lounge they provided fresh coffee. Their service in my opinion is 5 star rated.

Jo
Review №30

Kevin and Vito will take care of you. Great experience

Ki
Review №31

My son and I both own Hyundai Sonatas. Mack Grubbs Service Department always goes above and beyond expectations on service, warranty and recall work. Their sales department is also excellent and very knowledgeable about their vehicles.

Sa
Review №32

I bought a car in September and I had the best experience. The customer service was fantastic. My salesman was Vito. He was awesome and is so friendly and respectful. I will be back!!!

Ga
Review №33

I have had Hyundais for the past 12 years. Mack Grubbs has maintained the vehicles most of the time except while I was living out of state where another Hyundai dealer maintained my car. I have had nothing but excellent service from the dealers.

As
Review №34

The service is exceptional and the staff is very knowledgeable.

Ka
Review №35

The staff is awesome & not pushy. The information they gave me & questions they asked helped me narrow down my search. Other dealerships dont show that much care in a customer. They didnt blow up my phone either. The vehicle I bought had been a Godsend! Thank you thank you thank you! Ill be back when my husband decides he needs a new vehicle!

Ka
Review №36

Our recent purchase at Mack Grubbs was an awesome experience! Vito was more than patient and accommodating during our decision process. If you are looking for someone who is knowledgeable and provides excellent customer service, ask for Vito. 💯

La
Review №37

The service was awesome. The salesmen werent pushy. They were so nice. The product is very good. I highly recommend going to Mac Grubbs Hyundai.

Ke
Review №38

We LOVE our Hundai TuscanBought Phins new in 2017 and you would look at her and think she is brand new. Great on fuel, drives smooth, rides smooth....oh and Mack Grubbs well, let me tell ya~ top notch! From sales to service. Treatment is impeccable ☀️☀️☀️☀️☀️We are treated today like we were the day we went in to buy her!!! AMAZING 🔵🟠🔵

Bi
Review №39

Great experience! 2018 Hyundai Tucson was a great purchase.Greg, our salesman, was a joy to deal with. He wasn’t pushy and was very knowledgeable. He listened and never tried to talk over us.I’d recommend this dealership and salesman to any and all.

Xi
Review №40

Recently purchased my first new car from Mack Grubbs Hyundai and got a GREAT deal. Dave, who sold me my last car, is now the financial manager was outstanding with getting me a rate that fit into my budget. Also, Gary, who was my car salesman this time, immediately offered the deal on a new vehicle and I didnt have to really look at anything else. I am so pleased with this dealership and will be recommending and referring everyone I know! Thank you so much for everything!

Ha
Review №41

They fixed my car in one day!! Service was amazing. Everyone is so friendly. I was late to pick my car up, and the nice gentleman turned around at a red light and came back to help me. I am so thankful and impressed!

La
Review №42

I visited Mack Grubbs.. My salesmens name was Vito he was outstanding.. He was extremely knowledgeable of his environment as it pertained to the vehicle that I was inquiring about. Id definitely go back to visit, even if its just to test drive a vehicle!!

C-
Review №43

We had a great experience with Mack Grubbs. We got the best car with our set budget and we will definitely be buying another car from them in the future! Daniel Peters is also great with helping us understand what we doing.

Ch
Review №44

Just Leased my 2020 Santa Fe! I have purchased or leased four Santa Fes, two Sonatas, a Tucson, and an Elantra since 2001. This my second vehicle from Mack Grubbs Hyundai. Vito is awesome!

Ra
Review №45

We purchased 2 cars and enjoyed the entire package with Veto

Mi
Review №46

Fast, easy, reliable. Have loved everything about my experience so far!

Bo
Review №47

This was the single best car buying experience Ive ever had. Greg was upfront, patient, knowledgeable and never pushy. I cant recommend this place enough, if you are looking at buying a new car.

Wi
Review №48

Hyundai is a real up and coming brand with a great warranty, great fuel economy and vehicles with as much technology and safety features as cars twice the price. Mack Grubbs Hyundai was an easy buying experience I came in and kinda knew what I was looking for and Vito showed me what I was looking for. We made a very fair deal and was in and out in an hour and a half.

J
Review №49

Excellent service and the personnel are quality people..thanks for efficiency.

Pe
Review №50

Great dealership from Vito, our salesman, to Tommy and the service department.

Do
Review №51

Friendly service. Not a bad waiting time.

sk
Review №52

Vitto is a big help and a really nice guy, you can tell he loves his job

T
Review №53

Great service department!!

Fe
Review №54

The services were great

Ma
Review №55

Love this place,buy my cars there and get serviced there. Nice people and are there for you after the sale, they treat you like they want you to come back!!!!

We
Review №56

Always a great service. Tommy, Bailey and crew care. Preschedule your service if possible.

Lo
Review №57

Fit me in for unscheduled oil change and even rotated my tires!! Great and friendly Service Department!

Be
Review №58

My husband and I just purchased a Santa Fe from Two Bits today and are extremely happy with it. I wasnt expecting to even look at Hyundais, but I was pleasantly surprised. Our daughter will be the next one buying a car and we will certainly take her to Mack Grubbs Hyundai.

Jo
Review №59

I will never in my life do business ever again with hyundai. this dealership is nothing but a bunch of scam artist. I had a problem with my car and took it to the dealership to get fix and they tried to say my car was completely messed up. I got a second look by another dealer they told me it was a simple fix. they tried to get 10 grand out of me off a 300 dollar fix. I will never in my life go their again

Ke
Review №60

I would not recommend this dealership the service department was terrible especially Bailey. She was rude never returned phone calls she didnt care whatsoever how I felt.I didnt even know that my car that they had almost 3 weeks was ready until I called. And when I did get my car Tommy who was friendly over the phone was unconcerned in person when we told him a piece was missing from my car he looked said check with the tow an walked off like it was nothing.Bailey walked around with a smirk finally came out opened my door and rudely said let me put this in here the small part that was missing an walked off .I hadnt realized until I had gotten home my front 2 mats were also missing .I contacted the manager he called we spoke but Im sure nothing was done and they lied about the whole deal .I was offered a free oil change by the manager but I would never ever trust Mack Grubbs Hyundai of Hattiesburg with my car again.

NL
Review №61

Stephen (salesman) was very friendly and helpful. The General Manager and Service Manager took care and treated me with respect.

Se
Review №62

Awesome staff! I highly recommend allowing them to help get you in your next vehicle.

Jo
Review №63

Nice service

Na
Review №64

Very friendly, helpful people!

Mi
Review №65

My wife and myself have been doing business with Mack Grubbs Hyundia sense 2007 and they have always taken care of our cars.The McElveens

Su
Review №66

Best service department, friendly, prompt and very knowledgeable. Like my Genesis and Max Grubbs Hyundai.

Sa
Review №67

Best place to Purchase, Trade or Lease a New Vehicle🚘. Best Finance Manager & Sales team.

ca
Review №68

Joey and Daniel are the best, they treated me rite and very honest . there was no pressure at all. I will do business with Mack Grubbs in future.

Ba
Review №69

Best service department around. Friendly staff and a great manager. Overall outstanding customer service. I would recommend them to everyone. Thanks for everything!!

Do
Review №70

Vito and the rest of the sales team are the best!

M
Review №71

After purchasing four cars from this dealer - I got a lemon that needed transmission rework at 2700 miles. I’m disappointed but that is not my major issue with the dealership. The issue is the service department. They somehow feel it is appropriate to speak over you while you are holding the Bluelink app and showing them what is wrong. It is apparently ok to question your honesty by saying “that isn’t it” while talking over you.Rude!We have had to call everyday to get an update and changed our weekend plans because the car was supposed to be ready. You guessed it- no phone call and now we are home this weekend wondering when / if warranty work will be done.Obviously I do not recommend this organization because there is no service in the service department!

Na
Review №72

Mack GRUBBS Hyundai, Hattiesburg - you ALL are the BEST!!! I appreciate you ALL so much! Ive been been doing business with Mack GRUBBS Hyundai for several years now...ever since they opened and then moving to their new location now on Hwy 98 West. MANY THANKS to Tim and Rayford, mechanics ( who have worked on my Hyundai vehicles for these past years), Austin and Tommy in Service (who always take the time to answer my many questions). and April (in the office) who is so very helpful and always remembers to 3-hole punch my invoice for my binder, and ALL of your team whom I dont know by name.....HATS OFF TO ALL OF YOU ! YOU ARE # 1 !!!

Kr
Review №73

Greg is a great salesman, he is very knowledgeable about the vehicles .

Em
Review №74

I was VERY UNHAPPY with my experience at Hyundai of Hattiesburg. I called for a quote to change break pads (front and rear) and was quoted $200. Thinking this price was quite low, I reasked the question and was given the same price. At the end of the conversation I asked how much I was looking at total (for change of front and rear break pads, oil change, and to fix door handle) and was told no more than $450. When I got my bill, it was almost $600!!! The break pads were actually $200 a piece but that huge detail was not made clear in the prior conversation. They did end up dropping the price by $50, but Ill never take my car back to the dealership or have another Hyundai. It would be different had this been the first time Hyundai miss quoted me, but its not. I was previously charged $216 for an $8 part when quoted ~ $18. It would also be different if the mechanics- who actually do the work- saw more of the money, but I know thats not how dealerships work.

Ku
Review №75

Bailey in service was a straight shooter with great customer service.

De
Review №76

Today, Saturday, I had a break down. My horn was doing a crazy beeping noise different than the alarm which ran my battery down and I couldnt ever put my windows back up. Well I called Hyundais Road side assistance. I was told that they would gladly tow the car to the closest dealer. Also told me that it would be a good idea to call the dealership and let them know that my car was coming there. This was at 1:45-2:00 in the afternoon and I was told the wrecker would get to my location at about 2:45. So I called and was told by the dealership that they start closing the gates at 2:45 and closed at 3 so no one would be there to accept my car. I explained that I was a loyal Hyundai customer from out of town and who my regular service dealership was and asked if they didnt make exceptions for people like me. He said the car could be left outside the gate or the tow service would take it to the yard till Monday. (Remember those open windows?). I then mentioned that again and also wondered if they had a loaner that I could use till they could repair my car. NOT THAT EITHER. I said So basically youre saying Im out of luck and yall dont tack care of loyal customers. I was then reminded that I wasnt their service customer. I was about to pay $300.+ just to take my car back to my home dealership so my people(who would wait for me) could take care of the VERY DISAPPOINTED customer even though their service dept was also closed. Thankfully my husband and a friend somehow got the car started and no crazy horn noises. I called Jason Pilgers in Gautier and let them know the car did start and I would see what it was going to do over the next few days. They advised that I go ahead and drop the car off with them because it could happen again and there is no one there at all on Sunday. They gave me a car to drive for a few days while they get my car in to service on Monday. SHAME ON YOU MACK GRUBS!!! CUDOS TO JASON PILGER HYUNDAI IN GAUTIER, MS!!!

Pa
Review №77

Excellent service as always!

Ch
Review №78

Very fast and efficient - quoted 45 minutes finished in 30

Ga
Review №79

Always great service!

Ca
Review №80

Mack Grubbs Hyundai carries Amsoil full synthetic oils, and does Amsoil oil changes and Amsoil transmission service. Mack Grubbs Hyundai is an excellent source for all Amsoil products and services. Robbie in the parts department is fantastic for customer service!

na
Review №81

Said they would work with us but didnt want to come down in price. They simply didnt want our business.

An
Review №82

Perfect place to get your car service.

An
Review №83

Fast...excellent customer service

vo
Review №84

Always amazing service!

Da
Review №85

They really tried

an
Review №86

I dont see how they sell any automobiles when they are not willing to negotiate price... Exp when the price on the sticker is 4000 more than msrp

Al
Review №87

I love my new car!

Ca
Review №88

Every job will take a minimum of 3 hrs of labor ($300)

la
Review №89

Yall call Marshall

Sa
Review №90

Best customer service.

An
Review №91

Poor service. Messed up my sun roof and have not fixed it yet

We
Review №92

So far so good

An
Review №93

Bad service I wouldnt recommend no one to go buy anything.

NO
Review №94

Tried to cheat me on trade in. Beware

To
Review №95

Well-run dealership. Bringing the brand up!

El
Review №96

Service performed as needed.

Ro
Review №97

Professional and personal service

Re
Review №98

My Genesis left happy!!!

Je
Review №99

Was great

Se
Review №100

Nice salesmen

Information
11 Photos
100 Comments
4.5 Rating
  • Address:6507 US-98, Hattiesburg, MS 39402, United States
  • Site:http://mackgrubbshyundai.com/
  • Phone:+1 601-705-0790
Categories
  • Hyundai dealer
  • Car dealer
  • Car service
  • Used car dealer
Working hours
  • Monday:9AM–2PM
  • Tuesday:Closed
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Offerings
  • Oil change:Yes
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