Where do I begin? This company was formerly known as “Val U Car” This place is a complete waste of your time, energy and money. I’m certain the five star reviews are current employees they made leave decent reviews because they know not one person has had a good experience with them.1. They are sharks and unprofessional individuals who don’t know anything about customer service or working with people.2. The cars are lemons.3. They take advantage of women, people with low credit. and low income people as well as first time car buyers.Basically I purchased a car from them and they harassed me every week or so abut money even though I made faithful payments.They called my job various time to make sure I was employed even though my job told them several times I was an employee.When I went to pay my bill you would wait forever for service just for them to be rude when you’re making a paymentI had so many maintenance issues with my car and I’m convinced they sold me a lemon and made the conditions worse.They denied me refinancing my car even though I had made consistent payments and built credit along the way without giving me a valid reason.Please stay away from this place!!! One thing for certain I learned a lot from this experience and I will do my research before dealing with companies

They were absolutely great. I was in and out with a new car in a total of a couple of hours. Great customer service and very hardworking and friendly staff.

They were very friendly, quick with the paperwork, i had my car choice in less than an hour they even gave me a full inspection before i left the lot. Will definitely be getting my second car from them

Had my car 3 days and now having transmission issues.. Idk the fact of greed as someone who has been impacted by covid as well much of the world. Too take someones money that was only trying to find a car to actually go back to work. You guys are terrible. But im not going to let this tear me down.

Indi car credit is a nice dealership to go to. They help you make good decisions with purchasing yourself a good car. The people is also nice especially Gene he made sure I got the car I wanted.

Wife got a car from here lovely customer service people where very helpful and respectful very highly recommend

I bought my Kia soul from these guys today and the customer service and finance department was AWESOME 😎👍.

Indi car credit is the best place to go get a car they will help you with what ever you need . I enjoyed the staff & they are extremely genuine. Blessings. Go get a car from indi car credit. ASAP

Great service and reasonable price. Great company for credit rebuild

This has been the most authentic most positive fulfilling experiences I have had buying a car. Love the program Im in and service provided. Way awesome job to the whole especially Rachel!

I had the best experience today. I had a very thorough sales rep, everything went by like a breeze. I was confused about some things and Blaide and Gene sat down and explained before I went out the door. If you are looking for a place to come to get a reliable vehicle with honest people, definitely hit up indi!

I’m a first time buyer & indi car credit helped me out a lot❤️I’m so thankful

WOULD NOT RECOMMEND!!! RUDE RUDE RUDE!!! Got hung up on multiple times. When we went to look they wanted to hold our down payment before they even wanted to show us any vehicles. My boyfriend left his ID and tried to call multiple times to see if it was there. They kept putting us on hold or hanging up on us. Just not a place I would give my money too. Awful customer service.

Thanks a bunch for all your help! The place you refered us to is great! We got a wonderful minivan like we wanted.

My experience was POSITIVE!!! Super blessed to be able to find a car in my price range!!! Everyone was EXCEPTIONAL!!!

Very short not helpful couldnt even get accurate pricing

During my career search I came across Indy Car Credit as they posted for an open opportunity for a vacant spot within the business. I walk in nobody greets me at the door, I walk to the back get an application from who it turns out to be the cleaning lady and not a receptionist as I had originally thought.I get fussed at for walking past car salesmen. Management needs to step up and take some responsibility and have someone in who they hire because that was the worst professional experience in my entire life.I traveled 2 hours to receive an interview and I got nothing but disrespect in return. I dont want to work with this kind of staff so Im just giving everyone else a fair warning of who you will be working with.As I read reviews about this entity I see that I am not the only one who experienced poor customer service so I guess Management is okay with who they have working for them.This business is a joke who put customers last. Please throw my application away.

A beautiful young lady hooked me up at indi car credit

Went there IndyCar got my dream car sale process went great

The car company has great people!, Its the finance company that does not care, they dont wanna fix anything for you, barely wanna work with you on payments let alone anything. Indi car credit just needs to find a BETTER Financing Company ! Greater Finance Are the PIGS !

Great place to come ! Gene got me in a car same day 😁

Heard about them online and left with a nice Hyundai Elantra HIGHLY RECOMMEND!!

First car ! Gene took GREAT care of me . Go shop with him !!!

They gave me a great experience and that work with you if f this the place u wanna go just go trust me

I heard about y’all on a website and y’all a good car dealership and I love it.

Worst finance company I’ve ever encountered. They will hang up on you, and laugh in your face. The dealership acts like they don’t know who or what is happening. This place is ridiculous. Save your time and money.

Great people and good customer service

They were great good service

Do not go here! I financed a gold pt cruiser. First they will shut your car off if you are short by .50 cents. The car blew its timing belt and they charged me to fix the engine. This place used to be known as Value car.

They have Good cars and ready to work at you

Worst place ever of you pass you 30 day mark and something is wrong with your car they act like they can’t do anything

Really love this company..never have any problems..and there always nice,,love these guys

Highly recommended!! Best Buy here pay here !

Just moved here from south Ga. Mr. Gene is the best he put me in a 2015 Impala Black on Black. Im back baby! Thanks Indi Car .

What a great experience... Thanks Credit Pig.... Andre and Gene was so helpful and the greeter girls were awesome Stacy thank you so much you were awesome.. My first car on my own... Going to go to work with the biggest smile tomorrow.

Malika was my sales associate and she was 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥 and the rest of the sales team the experience was fun and easy took real good care of me

Ex employee, no commission checks was told I need to be there to get it, I was there when I sold the vehicles and never saw anything, supposed to be salary pay checks were never what they were supposed to be, had several people get a vehicle and they won’t start or it’s one thing or another wrong with them, place has been sued a dozen times I do not recommend,

Been to million of places and nobody could work with me had thousand in hand came here best customer service ever they had me in and out in a new ride looovvveeee definitely recommend

Getting a Hyundai Veracruz and Im so excited!!!

Sales people are very nice and no matter what type of credit you have they will find a way to put you in a vehicle.

Great place to do business

Greatest customer service!

First time great place great people

Great experience so helpful with everything you need up front and honest. All around a wonderful experience

They hung up on me and when I tried calling back, I was sent to the answering machine. When I went in, they treated me like garbage. Wont be going back or referring anyone to Indie car credit!

No pricing up front. Every car on lot locked. No information so you can get an idea of what fits your budget. Also found it strange that so many employees and no restroom for the customer.... Wow stay away, dont purchase, from high pressure sales to no restroom. This is a Non friendly sales atmosphere; where you have to call or ask the prices for all cars on lot. No way to make an informed decisions about buying a car from here.

They are liars cheaters and Steelers this place is organized crime

This place is amazing. My husband got a new truck and the biggest smile. Thanks guys! Youre awesome.

Excellent experience cars and staff i would recommend anyone to them thay did every thing thay sed and then some

They were great

Dont even waste your time. Was there for over an hour. Never even got to see the inside of the car! I politely asked both Tony and Gene for key to see the interior of the car I was interested in and they kept tell me they would show me in a minute. That minute never came. Then over an hour later they tell me theyre sorry but Im not approved and to go down to the $700 down lot. Which may I say showed me the cars I was interested in immediately. And they were super nice. Also the guys at pual west used cars are awesome to.

Great fun .. Gene and Andre and there staff was great. Great car and i went into the dream machine and won $458.00 . Never had more fun buying a car... Thank you Indi Car Credit

People are nice or half-formed bar new car good car this is Corey

I dealt with Casey. I bought a car at a different car dealership, due to multiple request for pictures of interior of 2 vehicles. I am long distance from there and never received the photos. They lost my business due to promises of pictures that seemed to be diffocult to get. Now i am a proud owner of a 2013 ford escape. I would not recommend anyone to go there. The customer service was horrible. They would not even let me see the inside when i drove an hour to see the cars.

Greatest customer service!!!

Some staff were not friendly and insisted on doing credit app. first rather than check inventory for what we wanted. It then took forever to do credit app. and trade appraisal. I will never go there again

Hey I got a new 2018 car from Indi Car Credit Very Good service. I would recommend

Mr. Gene and Mr. Robert did such an awe good Im very pleased. great customer service very friendly .I love my car . you need a good car stop by their u want be disappointed☺☺☺

Im disgusted with the presentation of this place. The head seller was so disgustingly rude to me and very unprofessional. Also tried to skimp me on payments along with upping the price of the car, wouldnt have caught that if I didnt read over the paperwork. Hope this place burns in HELL

Great place to come to if you are struggling with bad credit. This is where I should have came first when I started my car search. Kaci is a big help and she will put you in a vehicle that fits your budget. Gen was fabulous and didn’t give me the run around. Thank you guys.

This place was amazing. The sales manager and the sales lady worked wonders to get me into an affordable car that i loved all with me having bad credit! Definitely would recommend!

Well Im excited to say it was the easiest I have ever went through to get a nice car ... I got a brand new honda civic no worries about my credit score at all !!! Just goes off of employment so that was a A+ .. They give u a free oil change and free spare tire and extra tire as well !!! FREE NO CATCHES I was shocked .. Also I only put 750 down drove my car off the lot they have the cheapest down payments with the insurance company they know... Very professional Dylan was so funny and polite he never was rude or nobody ever seemed aggravated ... I have nothing bad to say I will update in the future if need be but until then im gonna keep enjoying my new whip !!!!!! #BabiiTay

Great service .!!!! shop with gene

I felt like i was not going to get a new suv for my family due to my less than stellar credit. After being turned down and treated like a second rate person i had given up all hope. Then i found Indi Cars, My first impression was these people care, I spoke with Dylan on the phone the first day and he told me he was there to help me. After talking with Dylan i felt like there was hope. Two days later i was leaving with my new 2013 Ford Explorer I love it.At Indi Car Credit they treated me and my kids with respect and I left there feeling so confident that my credit was going to get better with their credit rebuilding program. Thank you Dylan!

Love it Great people . I won $366.00 in the dream machine had a great experience buying my new car food fun and i won money i have never had a better experience buying a car. Thank you Indi Car Credit Staff

Just an FYI to craigslist sellers, they will use a bait and switch. They called me about my craigslist post and offered to pay me full asking. It seemed too good to be true, but I was curious and had some time to kill. I brought in my truck and they inspected it for about an hour and gave me an offer of half asking which is actually a reasonable trade in value. Not a surprising result lol good luck all

They are very helpful with helping you get approved for a car. The bathrooms are not handicapped accessible.We recently were taken advantage of as the vehicle we were shown a 2008 KIA Rondo would not accept a lift for 300 lbs total including the mobility scooter which I showed a picture of to Andre. The person that it was to be used for is disabled and present from 9a to 4p. He was also in lots of pain when making decisions.This dealership has an F rating per the Better Business Bureau. They use to be Value Car and owner tried to put a friend out of business who is very reputable to the community. I have returned said vehicle to them.They have my 2016 KIA Rio on consignment. I have not received any return calls from them nor does the BBB.This month I sent word to the State Attorney Generals Office to inform them of the events we are going through with this dealership. They in turn responded and forwarded my message to all agencies that deal with Automobile Dealerships.Please do not go to them for a vehicle no matter what. You are best going to someone that reputable and have a good rating with the BBB.

Indi car credit is a great place. They also helped me get into my new vehicle in one day. No hassles an no problems they also were great helping me find insurance for my vehicle I would greatly recommend them for car buying services....Thanks Indi Car Credit ❤

One of the best experience I’ve personally have had anywhere.Everyone is well mannered very respectful full of life and good vibes .kaci is a very good sales person great communication skills and great with understanding, also has such a nice smile and laugh. Definitely coming back for my future cars, everyone here is a

Wow! I was so happy with the customer service i received. I love my 2015 Impala it just what i wanted,and the staff was great. Wanted to thank Mr. Gene for explaining the process and helping me get the car i wanted,thank you Indi Car Credit. My first car.

Ask for to high payments at this time. Nice but very pricey.

Thank you so much Indi Car Credit ! I just wanted personally thank Gene and all his staff for the hard work and effort in getting my niece her first car.We drove from Ocala and they were so nice. I almost forgot to leave a review, when the next morning my niece and I were having our morning coffee and Mr. Gene call her to check on her and to congratulate her on her new car. Highly recommend Gene and his staff to all my family and friends.

My husband and I went in and they ran my credit along with his. I initially agreed to that then told them not to run mine. They did anyway which affected my credit. My husband was approved on his own but didnt purchase a vehicle immediately. I found out they had ran my credit and called and complained. My husband went back 2 days later and all of a sudden they no longer wanted to sell him a vehicle. If you want a great deal with great service take your business to Paul West!

Gene helped me in a car it was my first time in over 10 years of me not driving because of being in 2 car accidents in the same day when my daughter drove me 10 years ago I said I wouldnt ever drive again but here I am and loving my new car!

Customer service is great. They do their absolute best to work with you and are truly here to help you get into the ride you want! Would recommend again and again. Gopal is great and full of energy!

Great people good time has fun

This place is horrible and sells vehicles that are junk. I would not even recommend this place to Joe Biden

I saw some minivans that I wanted. My current car finally kicked the bucket so I decided to get another used car. I spoke with Gene after calling several other dealerships and found Indi Car Credit on a Google search. I am very happy that I contacted Gene to test drive some minivans. It is very easy and not stressful at all to work with the people at this dealership. My credit is not only that good, but we had false things on our credit making it hard to get a car until Gene and the team made it possible. They do check your credit but they are able to get you a car depending on the money you make. You can easily do Uber or something similar to earn money to pay for your car as well. The financial guy, I cannot remember his name and the guy who did the paperwork for us were very positive and worked harder than anyone I ever dealt with to get us the car we wanted. My minivan has heated seats, and a lot of pluses in it. It even has two televisions for the passengers. It was at a decent price too. A lot of dealerships tack on extra dealership fees and you end up paying way more than the car originally was. It will not take that long to pay this car off and they even gave me $3,599 off of the price. I put down a $700 down payment which is low, and I could of traded my car in if I wanted to but I am giving it to a neighbor in need who wants to fix it. My car runs smooth, and they give you a $250 warranty card for Advance Auto and Tire to fix any potential problems. That place is impressive. They have a loan to make it possible to fix your car and they get most of their work done the same day. So you cannot beat two great companies working together to make sure you have a good running car. My car looks great inside and out. When you give your opinion about Indi Car Credit, you get to step into the money box and you have a fun amount of time to catch as much money as you can. I caught $20. I enjoyed all the processes and how they work with you to make it possible to be in a car that will bless you with good transportation. I highly recommend Indi Car Credit to anyone searching for cars and do not think it would be possible because it is. They have new ownership if people from the past are not happy. The crew here does everything to make a difference in your life and for you.

They are the best worker Casey is soHelpful and I would recommend them to anyone they are friendly and so nice I will be coming back

After initial contact, I was pressured into applying for truck. Would not reveal asking price. Spent 2+ hours waiting for approval. When finance person finally returned, he quoted a monthly payment $150 more than what I told him my maximum was-even though I had explicitly explained multiple times my maximum possible down and monthly payment.

Yall very helpful

Wanted to thank Indi Cars for all their help.I brought my Sister there to purchase a car. They were able to do what no one else was able to 2014 Elentra with low mileage. I wanted to personally thank Mr. Gene for treating us so kindly and listening to us.

I bought a vehicle today with Gopal’s help. He did an awesome job through the whole process! I would highly recommend him if you’re looking for a new vehicle 🙂

Giving 5 stars but Ive never actually been there. Just wanted to say that was the most abhorant commercial that has ever been aired. Nice one!

Amazing customer service... very helpful... extremely nice... would recommend to anyone who is looking for a vehicle.

This place is the best brought my daughter first time buyer and they treated us like family great service found the best quotes and took really good care of my family i give them a 10. Thanks tony jean kaci. Will recommend you guys

Gopal, Gene, KC, Hunter showed great customer support and satisfaction and really worked hard to get me approved for a nice car. They were very attentive to my needs and wants and made the transition into buying a car easy.

I went with my sister to get a car and they were a BIG help ! thank god.. nobody else could do it due to personal issues.. they’re a big help.

I am so glad I am able to leave a review for this company. I just moved here to the Gainesville area, and I was nervous about getting a new car and I must say with Robert and the management staff at Indi Car Credit, this has been the best experience and I LOVE my car! What I love the most is that they took their time with me and ALL of them stayed until the process was complete. That meant a lot to me. It was late and I had just gotten off work. They have a customer for life. I feel like I have known them longer than I have had the car! Wonderful staff, wonderful car, I am truly blessed! Robert and gentlemen at Indi Car Credit, you all are AWESOME!

Great customer service skills, have you in and out in minutes. In a car you can afford.. also very patience and friendly. Go see the sale manager Gene♥️

Kacey is great too work with.... Good ppl will get you into a car NO LIES WTG GUYS!! But the service department is what had caused my rating to change there is NO reason a customer could be waiting hours for the so called maintenance (GPS Tracker) to be done. It should have been installed prior to customers talking possession of the the vehicle. Also if you promise a customer something stand on your word we should have to have a piece of paper for everything to be in writing all the time.

Gopal was a amazing Salesman & they worked with my credit. Wonderful customer service & everyone is on your side. Thank you guys again! 🙌🏾

AWESOME staff and customer service. Approvals are guaranteed and not an all day experience. Highly recommend this dealer ship.

Do not purchase a vehicle here, they do not stand behind them at all I purchased a truck two weeks ago and the engine is pouring oil out of it as fast as I can pour it in, they will not do anything but hang up on me when I call there

Great place great people.. Stopped by to see some trucks. Spoke with Gene and he was able to get me financed and a truck that worked perfect for me and my business. Thank You Had a great time thanks again

Love the great attitudes that Go-PAL and GENE has showed us. They also made us feel very welcomed and assured that we are making the right choice. Its always a plus when you get credit help as well thank you for your great service.THE LUMPKINS

My salesperson kc is awesome she really went above and beyond helping my daughter purchase her first car thanks again kc

I took my son here in april 2020 he decided on a 2007 nissan frontier, he checked this truck over best he could we test drove it had a knot in one of the tires so we brought that genes attention and explained we would need the tire replaced before we drive it back home 1.5 away,Gene saids oh it will make back in the day i was poor and we drove for weeks at a time on tires like this we started the transaction at 9 am finally after hours of we are not taking it unless a tire is put on that happened we should of gotten the money back and walked at that moment but we didnt 2 weeks into driving the truck we noticed smoke and then blew the brake light fuse investigating the issue found where they spliced into fuse box to put their gps in had melted all the wire harness after numerous calls to Gene that never answered we drove up and requested them to fix and we left truck this truck was now a fire hazard as it is parked in my garage after showing this to Gene he said oh thats where they spliced into to add there gps we leave the truck no calls for 2 days so we call gene said truck is ready we will leave it in the parking lot next door for we will be closed when u get here and the 400.00 tag was owed that had to paid for before we could pick it up it was the 30 day end so my son dished it out when he got there he took a video the wire harness was not replaced they pulled the wires apart and put a 15 amp fuse in for the brakes lights that nissan requires a 10 amp another push out the door took truck back home lasted 4 days again call call call no reply, then they had the sells girl casey tell us its not their problem call the finance comp so we do they say its not them its dealer ship long story short we had the truck towed back for repair 10 days ago we are refusing to take back until wire harness is replaced due to safety weve heard nothing we still have to call and get no answers so now as of today we have done all we can payments are paid on time even it sitting over there he has paid all ins is good weve bent over backwards for them to make this right and we get nothing so be aware of this company we are now getting involve with the b.b.b. next is a lawyer

I went to alot of different dealerships and they all couldnt help so when I showed up with 0 credit they was able to get me into a nice car Im very satisfied.

These people gave me a chance when no one else would. They were all very helpful and did their best to give me the best deal possible!! No complaints- very good customer service.