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Slumberland Furniture - Clinton
1815 Lincoln Way, Clinton, IA 52732, United States
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Slumberland Furniture - Clinton
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Pe
Review №1

We are repeat customers. This visit was to purchase a new living room set. We always receive great customer service from the staff at the Clinton location. Even with the furniture shortages they did everything to get us the best deal and have it delivered next week. Thank you from someone that appreciates your hard work.

Gh
Review №2

Great store and great selection,very friendly staff as well. Have purchased several peices of furniture there and have been very pleased

Me
Review №3

It has taken me 2 years of shopping to find the set. The staff here has always been wonderfully kind knowing that I would only be buying what I fell in love with. Today they had the set that was the perfect size, color, material and had the features I wanted IN STOCK and ready to carry out the door as soon as I paid for it. The price was also where I wanted to be. Ethan my salesman, Dakota the loading dock manager and the lady sales manager (sorry I cant think of her name) were all Stellar to work with, and Im a pain in the a**. Thank you, thank you, THANK YOU for making sure I got what I wanted.

Si
Review №4

We bought a sectional outright. The one that came was a different color, that didnt bother me at all because we actually prefer the darker color but I definitely see where it could someone else. They came late, called and said they would be late and then showed up even later. All in all, it was strong 3 hours late. We also said we got front door delivery BUT they were in a rush as they said, and made my husband feel bad so he said they could just leave it at the garage. They just didnt want to walk up our stairs which I get but still, its in the writing so thats pretty messed up. They were lucky we are nice. Buying it went smoothly though. They left us alone and just let us look. Our couch was labeled wrong as far as the price so we did need to get their attention and wait for that but other then that.... We like the couch at least.

He
Review №5

I love the customer service!The easy text to them helps out a ton as well. I was able to find a bed frame for my boys in a matter of minutes. I said exactly what I was looking for and was pointed in the right direction. Definitely recommend slumber land in Clinton, IA

Ma
Review №6

The sales staff was very kind and knew what they were talking about skyler and Ethan did a awesome job

Ka
Review №7

I knew what I wanted and was provided quite nicely. Not all Slumberland stores are the same, the one in Clinton should get high praise. Thanks again for providing the help needed to have a successful purchase.

Sh
Review №8

Sales lady was a great help to my wife picking out a new recliner. She was patient and understanding! Thank you!

Di
Review №9

I had sent an inquiry about a couch I saw online. I received two responses right away. I had two questions, and in order to answer my questions, both were forwarded to the manufacturer, for accuracy. I ended up ordering the couch from from April. She explained exactly how it would be handled, and I was very satisfied and pleased. I can’t wait to see my new couch!Thank you

br
Review №10

Great store to shop at. I always go back there for my furniture needs

Ab
Review №11

Had a very nice employee, helped us find what we were looking for and answered all my questions. Even helped us take it to the truck.

To
Review №12

I just loved working with our furniture consultants, April and Betty, at the Clinton, IA Slumberland. Can’t wait to go back for the that new dining room set.

St
Review №13

On February 27th, my wife and I were eager to purchase a particular sectional from this store. Upon arrival, we learned that they do not have that model on the floor, or available in the warehouse. We browsed around and found another sectional, double the price we wanted to spend, but purchased it nonetheless. One reason we purchased this item was due to the faster delivery dates of this particular sectional (a little over a month) Covid-19 was the reason given. Skylar was the sales representative that assisted with our purchase. Fast forward 30 days... We called to check on the possible date of the delivery and spoke with Skylar. He informed us that it would be pushed back towards the end of April. While it was frustrating, we understood and reluctantly accepted the extension. 30 days later, WE WANT OUR COUCH!!!! Again spoke with Skylar and he gave me a date of 5/16/2021. We both agreed that it was a Sunday so he set up delivery for Monday the 17th and a phone call to precede delivery. As of noon we hadnt heard from the store so my wife called. The guy working today, not Skyler, rudely informed her that they dont do deliveries on Mondays and that he didnt even have an order for our purchase. I guess he finally decided to do his job and actually look at his computer because he finally found the order but still insisted we werent informed about delivery on Monday. He stated that the sectional was still over a month away. I called and spoke to the same guy and he was just as much an asshat as my wife explained. I told him we will be in to get a refund. The older lady assisted us with the refund, while this guy just sat on his chair, intently avoiding eye contact with us. No one tried to fix the situation. No one apologized. No one freaking cared because the bonus for the individual sales rep, and the store goal was met with our purchase. I did not see nametags on anyone and the placard this guy wore was backwards.We have been told to not go to slumberand for anything because customer service and delivery was ridiculous. Well we learned and will be saying the same thing to all those interested in new furniture. Should have stuck with Peterson-Haage. I dont even want to give this review one star...

Mo
Review №14

The two ladies were super helpful and very knowledgeable. They were so sweet. They were so patient! They have very good prices. Definitely going there again!!

Ra
Review №15

They were so great. Call them up to see what they had in stock. Was able to get it that day. They loaded it for us. It was a quick in and out and the prices were great. Skylar was awesome with his help and did a great job. Thanks!!

Sh
Review №16

The sales associate, Ethan wickham was very nice and helpful!! He was quick and efficient.

Ro
Review №17

Ethan was such an amazing help for me and my family, the entire staff is amazing, I love slumberland, I cannot recommend them enough for their above and beyond service to their customers:)

Ju
Review №18

Was told a manager would call me after my chair was ordered to give a delivery date. Never received a call. I called them and they told me they had informed me it would take months for this chair to come in when I ordered it. Nothing professional about these employees. Still waiting to hear from them as to when my chair will be in. Will never order from them again and will not recommend slumberland to my family or friends

Ja
Review №19

It is frustrating when an item is listed in an ad as a door buster special to have to wait for delivery up to 8 weeks; however, that is not the local store’s fault. Great service and kind customer service staff.

Ke
Review №20

They lady who took my payment was rude. They told me that they would call me back and never did. Bad experience wont get furniture from them again.

Li
Review №21

I was greeted as l was coming into the store. And l was looking for living room furniture. And the salesman was happy to show me a few sets. And l did find a set l really liked. He was so helpful and very kind person. I definitely will shop there again...

Ka
Review №22

Salesman was professional and courteous. Found me exactly the bed and mattress I wanted

Ni
Review №23

The sales man I spoke to was patient and kind. He went out of his way to help me with my furniture selection and was even able to get me a better price then I was quoted online.

st
Review №24

Ethan was out sales associate and was very helpful and knowledgeable. It made it a pleasurable shopping experience.

Je
Review №25

My experience here today was great. Brandon who helped me was very patient and kind. I had my 18 month old with me who was quite loud and busy! LolWe purchased a couch, a chair and a huge cubicle thingy! We will be back again!

Na
Review №26

Very friendly and knowledgeable

Ma
Review №27

Very good service at the Clinton location.

Zu
Review №28

Helped me find an amazing bed at an amazing price!!! I’m so happy I went here. The moment I walked in I was helped in a tremendous way. Thank you so much!

Pe
Review №29

The manager has been amazing in helping me find the mattress that fits me perfectly!

Mi
Review №30

Very knowledgeable sales representative. Not pushy and I left feeling I got a good deal.

Tr
Review №31

The salesman tried to over charge me by $380.00. When I brought it to his attention he argued with me for 10 minutes as to why I was wrong and he was right. Not impressed and makes me not trust them.

ch
Review №32

Brandon at the Clinton, Iowa store was awesome to work with. Super friendly and knowledgeable! Would recommend him to friends and family!

Ca
Review №33

Amazing service at the Clinton, IA store.

th
Review №34

Good customer service and honest.

sa
Review №35

Great customer service from Brandon. Very friendly and extremely helpful. Recommend this team members service.

Sh
Review №36

This store is wonderful and so helpful. We bought a bed years ago and even though it was no fault of theirs, our box springs were ruined and they were replaced by their wonderful manager. I wish I had written down her name. My husband is a disabled veteran and this is a great help to our family as we are going through a rough patch. Thanks again to all of you there at Slumberland!!!

Rh
Review №37

We went to slumber just expecting to look. But they had great prices, great customer service, a nice salesman. We ended up buying on the spot with no pressure. It was a pleasant experience.

Be
Review №38

Very accommodating and helpful.

Hu
Review №39

I bought a sealy exuberant pillow topper and it has really been life changing for me! Its so comfortable and I sleep 100% better than my old mattress. The sales associates there Diane & Skyler presented me with great customer service and I would recommend this furniture store whole heartedly!

Lo
Review №40

Found a beautiful living room set.Cant enjoy it yet . Because of the Covid-19 its not in stock and could take 2or more months to come on.Sales person was very polite and helpful to give every discount he could.

Ka
Review №41

Very friendly, knowledgeable personnel. Pretty good prices. Not sure yet on delivery, just placed the order. Thanks Cody for all your help

Rh
Review №42

Cody Smith asked if I needed help I was looking for a recliner, he let me try out the chairs and the buying process was quick and he was helpful loading it into our truck.

Am
Review №43

Do not buy from here. I saved up and got a couch from here that was told the cushions wouldn’t go flat. I even got insurance and was told if they did I could get it fixed. Turns out that’s not true and the couch is so uncomfortable, the metal bars are sticking out and the insurance won’t fix it. Do not trust these people

Br
Review №44

The quality of service I received from Cody Smith was unmatched. You could tell he really loved what he did, knew the products inside and out, and really honed in on his craft while I was there. A true professional. Thanks, Cody!

Ma
Review №45

We had a very knowledgeable sales lady who spent the time helping us make an informed decision. Were extremely happy with our purchase and our experience. Thanks April!Matt and Kelli

Mi
Review №46

Nate ( store manager, ) Awesome to deal with . Has an answer for every question . Very knowledgeable in all aspects of every item I asked about . Absolutely no high pressure sales tactics . Even let me know about the layaway plan . I walked in with a t shirt 5 times too big for me & ripped up jeans on ( I was in my comfy clothes ) he didnt judge me not for a second . He has no clue I have big dollars . Treated me like a human bean ! LoL .I highly recommend this Slumber Land in Clinton Iowa . Hands down the best sales person Ive EVER dealt with . Thanks again Nate . Ill be back soon as I get back from California . ~ Michelle ~

Be
Review №47

Nate, the manager listened to what we were looking for and what our budget was and led us to exactly what we wanted. He found a ton of discounts to help us cover the warranty while keeping to our budget. He threw in some home accent pieces I admired for free! Even free delivery and set up because my husband is a veteran. Big yay on the whole experience!

Ja
Review №48

Zach was the best kind of sales person! Explained the floor layout so i knew where to look for the item i was shopping for. Also explained about sale pricing, order process etc. Then allowed me to shop witout hovering or making me feel rushed. He made me want to buy from him not just look & leave. Excited to receive my choice very soon.

Je
Review №49

Cody assisted me through it all. My disabled customer needed a new bed and Cody went around the store and helped me measure heights of beds and mattress. He was patient while i took pictures since my customer could not come. We ended up getting not only the bed frame but mattress and a mattress cover too! Cody gave my customer 25% off the bed too and a discount on the mattress! Thank you Cody for all your help!

Da
Review №50

Nate and April were awesome. Gave me a great price on a temper pedic mattress. Everything was fast and friendly!

Bi
Review №51

Great staff. Easy and fun to work with!

do
Review №52

Salesperson was extremely helpful went out of his way. Happy with my purchase

Ka
Review №53

Very nice. Excellent service, and wonderful to work with. They had exactly what we were looking for.

Mi
Review №54

No stars ! But wont let me p ou st without giving one ! I will be contacting corporate anout this experience as well as Lazy Boy about the type of stores that are selling their name brand furniture...HORRIBLE Beyond any experience Ive ever come across with a merchant....it is to long to write about as of now but we will be sending an e-mail to as high up in the corporate office there is.

Mo
Review №55

The sales person was very knowledgeable. We have only bought a dining room table so far but will be going back to get a sofa. If youre looking for quality furniture and great prices, this is the place to go!

Ma
Review №56

I absolutely love working with April at the Clinton store. She was 100% helpful and kind and respectful. I will buy from her again!!!! She is very knowledgeable and knows her furniture!!!!!

Ar
Review №57

I had a great time bouncing across the many mattress types they carry for several minutes! Not only that but thanks to April the sales associate who assisted me I also found a bed with my gramps specifications and all with in his price range! Go Slumberland!

Ma
Review №58

We were taken care of so well!! Excellent customer service and high quality furniture

sa
Review №59

Loved the ladies there, so funny and helpful made buying new furniture for the first time a great experience. Go Hufflepuff!

Ja
Review №60

Very helpful staff.. nice sale prices

Ch
Review №61

April, the assistant manager was super helpful with no sales pressure, listened to what I said I needed, and answered all of my questions. We bought a beautiful kitchen table and chair set and I was very happy with the whole experience.

Ja
Review №62

The service was excellent, only thing i can complain about is that we need to wait a few weeks for delivery but we do live in a small little town outside of clinton, so its understandable. We will be going back to slumberland in the future for our other furniture.

jj
Review №63

Great shopping experience. Ive gone back 3 times to purchase furniture. Nate is great to work with, very knowledgeable and great customer service.

Ja
Review №64

Got a great deal ! Very satisfied.

Ad
Review №65

I was super happy with my experience at slumberland. Very good explanations and very willing to help with what worked best for me on my new bed. I recommend slumberland to everyone

Al
Review №66

Nice and polite people. Sales person found extra savings. Used them twice before ive always been impressed by them.

Da
Review №67

Great customer service good prices clean store.

Be
Review №68

They are absolutely the best with their customer service! Friendly, Knowledgeable,and Courteous. The Delivery guys are wonderfully helpful!! I recommend Slumber Land!!

Th
Review №69

Youre associate went above and beyond to make sure that they took care of my needs and gave me information on my purchase

Sh
Review №70

We were very happy with our experience at Slumberland. April, our salesperson, really helped us get the best deal to meet our needs.

Jo
Review №71

The service was wonderful the workers really help me out far beyond my expectations. .

fr
Review №72

Great experience friendly people fast service. We will be buying more from here.

Za
Review №73

The products seemed very overpriced even on sale. The employees were OK, nice but didnt seem overly knowledgeable on the products. We will not be back again.

Gi
Review №74

Fast service. Helpful. Efficient. Got what I wanted!! Merry Christmas!!

Ka
Review №75

Very disappointed with how long it yook to get our order delivered, just over 2 weeks when we were told it would take a week. Also, I gave my husbands number as a contact because I cannot answer my phone at work. All contact came to my phone so couldnt be addressed quickly. Thirdly, the day I was called to confirm delivery for the next day, he confirmed our old address that we moved from 5 years ago. The current address should have been confirmed at the time of the order sense it was goung to be a delivery. I do want to give a shout out to the 2 delivery guys! Very professional, well mannered young men. We have been Slumberland customers for many years and this was our worst experience. Thank you for giving me a chance to tell you about our experience.Karen Carstensen

De
Review №76

Store associate was very helpful and knowledgeable.

Am
Review №77

Cody was very helpful!! Will definitely be returning!

br
Review №78

I would have left 5 star for our experience with April, the assistant manager. 0 stars for Nate, apparently the store manager. He has done nothing but give us the run around after purchasing a sectional. I had made 10-15 phone calls to complain that our sectional was pilling. He had some one come out to look at it who agreed that the fabric was wearing down much quicker than normal. It looked like the couch was 20 years old. Then he was going to order new cushions. That was around October 2018. Around May 2019 they apparantly still werent in(Im sure they were never ordered). We purchased it in July 2018. After leaving messages, because he was always busy, I got fed up and was prepared to go to small claims court. I made 1 last phone to come to a compromise or inform them I would see them in court and was fully prepared to blast negative reviews and my win at small claims because I was that confident. I was also going to report them to the BBB. However, when I spoke with April she couldnt have been more helpful and we came to what I found to be a reasonable compromise. When we went the store to pick out new furniture she was extremely knowledgeable and explained the difference in the quality of the furniture which was extremely helpful in making a choice in furniture. If you ask me...April should be the manager. She absolutely seemed much more knowledgeable and was definitely more helpful

An
Review №79

April is very friendly and helpful. Nice selection of furniture.

Ca
Review №80

The manager, Aaron, was very helpful! The staff was great and they helped me find exactly what I was looking for at a very reasonable price.

Er
Review №81

I am very happy with my purchase and experienced exceptional customer service!

Ti
Review №82

Was a nice experience. Would shop there again

Th
Review №83

Great place to shop good quality friendly personnel

mi
Review №84

Very good friendly people to deal with

Sa
Review №85

Had a great experience shopping here - Staff was very patient with my indecisiveness and worked with us until we found exactly what we were looking for. Highly recommend.

Ch
Review №86

Wow ....I knew there had to be some relation there to the management... that Metchelle wrote a review on her boyfriend? Really? ...I found the manager Aaron there not very helpful..he was not dressed like the other sales people.. very inapproriate I thought maybe he was a delivery driver ...he was in jeans and a T-shirt. ..the other gentleman salesperson named Kevin was very knowledgeable on his mattresses and bedroom furniture..He also seem to be enjoying his job...i spent alot of time with him and he was very patient ...I will visit again but only if Kevin or the other girl named April is there ... Buyer beware of the manager in Clintons store..

Mi
Review №87

Nice, professional employees and great deal.

Fr
Review №88

They screwed up the delivery date and just told us itd be getting delivered a week later than we were originally told. The manager was very rude and unwilling to do anything to right their wrong as well as being very unapologetic. Overall a VERY bad experience. Would never go there again.

Lo
Review №89

Beware buy from Slumber land and get ripped off. We bought a expensive recliner and a year and 3 mos later the chair broke. They will not honor the extended warranty they said it covered everything on the recliner. NOT!!!! What a expensive lesson we will never make again

Da
Review №90

Our salesman did an excellent job

Ma
Review №91

Went in to buy a recliner...Shown several. Tried three chairs...bought one. Thank you

Ja
Review №92

Seen alot of mismanaged stores, But this one is by far the worst. Super shady place. Wouldnt recommend. Id take a look at some of the other local shops.

Do
Review №93

EVERYTHING WAS FINE

Ch
Review №94

Had some issues but they made everything right.

Ge
Review №95

Nice sales person

JD
Review №96

A little over priced

Lu
Review №97

High priced

Li
Review №98

Nice

Information
10 Photos
98 Comments
4.4 Rating
  • Address:1815 Lincoln Way, Clinton, IA 52732, United States
  • Site:https://slumberland.com/stores/-t2-clinton-ia?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_content=T2
  • Phone:+1 563-242-2323
Categories
  • Furniture store
  • Bedroom furniture store
  • Kitchen furniture store
  • Mattress store
  • Sofa store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5:30PM
  • Wednesday:12–5PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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