Stratus Smoke & Vape
3403 S Church St, Burlington, NC 27215, United States
Stratus Smoke & Vape
Review №1

Cool place, not as knowledgeable as some on CBD in terms of where it came from but fairly knowledgeable. Decent selection though and priced on par with competitors. Unlike other stores I saw no fakes or counterfeits here. At regular tobacco shops be careful as I see fakes at most of them and these could harn your health give the right circumstances played out before you purchased it.

Review №2

Very informative, excellent customer service, great selection, great quality products for low prices

Review №3

Great help and friendly staff. I was greeted and treated as if we were all friends not just a customer .

Review №4

A nice shop with good prices and a nice selection of products. The staff is great, very helpful and friendly. If you have smoke or vape needs, Stratus Smoke & Vape is definitely worth the time to check out.

Review №5

Excellent variety of what ever you are into either vapes ..tobacco products or cbd/delta8 products

Review №6

I usually go for the kratom uplifts amazing! Definitely a good kratom spot, and good choices in vape salt nic juices 👍

Review №7

Great guys! Didnt carry my brand of cigarettes so they ordered them just for me.

Review №8

Probably my personal favorite smoke shop in the west Burlington area. Variety of from vapes to accessories and oils. Also carry pretty cool shirts, hats, bowls, a little bit of everything smoke and vape related

Review №9

First time in. 2 guys were willing to help and make recommendations . Great experience and great prices. I’ll be stocking up here when I come to Burlington.

Review №10

So many Vape juice options to choose from! The staff is nice and engaged in every visit. The lady there took her time to show my wife and I some of there merchandise and actually looked like she was concerned about giving wonderful service. Definitely my new choice for vape juice!

Review №11

Good place to buy Delta-8 vape carts

Review №12

I came in to by holiday gift. I have no ideals how this stuff work and what do buy. I try to rely of the staff to walk me through but, the staff was no helpful and rude. I guessing that they already have enough customers and dont need new ones. Stay away and find place that responsible for taking care or you needs and explain and answers your questions.

Review №13

Always friendly and helpful. Lots of fair priced items

Review №14

This is a good vape shop. Today I called to see if they offered curb side. I was told by the young man if someone wanted to do it they would but he did not want to. I was unable to go in because I had a child wth me. After I explained that to the same young man he responded well come in with the kid but you cant leave it inthe car. ....the entire reason I called to see if they did curbside. It would be a great service to provide the customers during daylight hours. A simple Im sorry we do not provide that service would have been sufficient. Perhaps I will go to the one with the drive thru from now on.

Review №15

Ive been a loyal customer of the High Point shop for well over six years. Ive been to other shops, but they dont come close, with the inventory choices on mods, tanks, coils, and of course juices. The staff are very nice and helpful in every way, whether you are just getting started, or have been vapeing for years. Love these guys!

Review №16

Great place, knowledgeable staff. One stop shop!

Review №17

Good dude working there i got a lemon disposable, pretty shifty brand but on sale, and it didnt work. Wouldnt vaporize or sumn. He let me swap it for another. yes it was lemon flavored.

Review №18

Excellent ServiceInformative, KnowledgeableHelpful, especially if youre a novice. Highly recommend

Review №19

I love this place! Everyone and I do mean EVERYONE that works there is friendly and knows their products. I highly recommend this place!

Review №20

Awesome customer service and great variety of products. Love this place!

Review №21

Helpful and knowledgeable staff. Awesome place.

Review №22

So far so good with this place. The best place to get concentrate vapes or a variety of quality products at a not great but reasonable price.Well I hate it but I had to edit this review. They never order more than a few coils. If you ever feel like being lied to just call up there and ask if they have coils so he can tell you about how they will be there tomorrow

Review №23

By far one of the best Vape Shops I have ever been to around the country. Very knowledgeable staff. Its nice to see how they make suggestions but never push items you may not want. Ill be suggesting this place to everyone in the area

Review №24

Great service, low prices.

Review №25

First time customer everyone that works there are very nice great customer service . great products great prices

Review №26

Employees are extremely rude and unhelpful, don’t waste your money here on products that don’t work.

Review №27

Great vape shop!! Most helpful and knowledgeable. Good selection of juices. Will return.

Review №28

Great customer service and great prices

Review №29

Im not impressed my dab rig broke after 3 days because it was low quality glass and my torch stopped working after 2 weeks. And I dont use those tools alot or harshly.

Review №30

Excellent customer service on every visit and we visit a lot.

Review №31

I always have a great experience at Stratus. The employees are knowledgeable and friendly and the selection is fantastic, best in the area. The store itself has a very warm and inviting atmosphere. I come here regularly for incense, kratom, and any glassware or pipe care supplies I might need.

Review №32

Very helpful employees!

Review №33

The employees had a bad attitude from the moment I walked in and was no help to me at all I ended up just leaving and finding another store to go to

Review №34

Great Smoke Shop! Has all the necessities a tabacco smoker would want. Cigar selection isnt terrible. Very friendly staff! Isabella helped me and she was very nice!

Review №35

These guys made me feel welcome. All i needed was a battery. Got 2 for the price I paid for 1 at another shop run by foreigners. This place has my buisness from now on. Made me feel at home an very courteous. Thanks you guys. I will be back.

Review №36

Great staff reasonable prices great place to shop

Review №37

Great staff, always friendly and polite. And we love the products. Just got a new mod and tank, cant wait for my husband to try it out!

Review №38

Great experience, knowledgeable staff. All around good place. Great selection of wire and juice, 10/10 will go again.

Review №39

Always great might get a little busy but if wait for 5 mins or so they will take care of you

Review №40

A good shop. The employees are helpful and knowledgeable about everything in the store. My only issue when shopping here was that the prices were significantly higher for items that are regularly cheaper at other shops.

Review №41

The guys were really nice and I was able to get my vape from there and they gave me a discount.

Review №42

Very nice and knowledgeable staff, highly recommend anyone to try them out. great prices all around and they always have an answer for my questions about anything in the shop

Review №43

Great place. If i vaped, this is the place i would go to. The manager is really nice too.

Review №44

Ive been in status smoke & vape countless times and never had bad service even the times I havent bought anything. One time I bought a new RX300 that had a default button that was unknown until after purchase, when I brought it back to Stratus the manager was happy to help with an exchange. Plus they have great e-juice and a lot, too many good ones to choose sometimes. Great prices, 90ml for $20, super cheap. Thats not all juices but all juices cheaper or same price as every other vape store Ive been in.

Review №45

I made a purchase in the Winston Salem location.Very disappointed in the shop! I purchased a BB Tank and tried to attach my cartridge to it and it did not work. A few days later I tried to return it. I was informed that all purchases were final and regardless of defect they would not exchange it. Of course they dont tell you that before you purchase anything. I will not support or recommend the business.

Review №46

Motivated and helpful folks...had a real nice conversation about 90s music.

Review №47

Great customer service, very knowledgeable employees would highly recommend stopping by this shop if youre in the area.

Review №48

Moved here recently and stopped by. Owner had good recommendations, was friendly, and helped me get what I needed! Will be going back for my next refill.

Review №49

Ive had better customer service. He stared at me the whole time I was there. Never offered suggestions. I asked to sample a flavor, he told me it would cost .25 I said ok. Then he stared at me some more. I only made a purchase because I needed something for a friend. After doing online research on the device, I discovered I paid a 70% mark up. Thanks, guys.I gave it 3 stars because there are a lot of options for e-liquid. There are also a lot of water pipes and the like, not my thing, but they had a lot of it.

Review №50

Unpleasant experience all around.

Review №51

Nice shop!! Very informative on products throughout the shop and very friendly to boot!!!I recommend Stratus to everyone!

Review №52

Staff is really friendly and helpful, and the prices are great. Id highly recommend checking out this store if you are in the area

Review №53

Great place to shop for vape supplies

Review №54

Great shop but didnt have what we needed.

Review №55

All the staff is friendly and knowlegable. The have a huge variety of juice and smoking apparatuses. Good prices and a rewards program.

Review №56

I can always find what Im looking for and the staff are always friendly.

Review №57

Awesome shop. Great prices, thank you guys.P.s. another guy is using my name with a fake account to leave these guys bad reviews.

Review №58

Great people, great flavors for vape. Decent prices. What more could you ask for?

Review №59

Very nice and knowledgeable on everything

Review №60

My go to vape shop in Burlington!!! The staff is friendly and knowledgeable. John and Kyle are awesome!!!

Review №61

Very friendly service. Huge selection of e liquid. Knowledgeable employees.

Review №62

The workers are friendly, good prices and amazing products

Review №63

Great place wife variety and good customer service would definitely come here if i lived closer!!

Review №64

Love the store and the staff. Helpful, friendly folks.

Review №65

Not a good place to buy ecig juice, their ecig juice made me cough a lot and they didnt have 50/50 amount. Overpriced.

Review №66

Great place for coils and other vape needs.

Review №67

Great selections awesome staff

Review №68

Nice business knowledgeable staff.

Review №69

Helpful, friendly, knowledgeable staff with competitive, fair prices and a wide selection of inventory.

Review №70

Great service and good prices. This will be my go to vape store.

Review №71

Would be great if they actually opened when they said they did

Review №72

Best Vape store that I have been to!!!! They know their product.... And they are always pleasant and up beat!!!!

Review №73

The guys that work here are awesome.

Review №74

Great selection and knowledgeable staff!

Review №75

Went in after work for a quick purchase great service great prices

Review №76

Brandon and Dylan are 2 epic dudes!!! Ask for them, they know their trade!!

Review №77

Bad customer service

Review №78

1 star is too much. You would think when one is in line, next in line at that, that you would be the next customer helped. Not here, multiple customers came in after and were helped. The manager was very rude and flipped the bird as walking out.

Review №79

Very knowledgeable and clean

Review №80

Great selection and aweaome staff!

Review №81

Great employees

Review №82

Nice and very helpful staff

Review №83

Just shopped Stratos for the last time. Someone who talks to customers the way he did me doesnt deserve my business.

Review №84

Didnt have what I was looking for

Review №85

Convenient location.

Review №86

Great experience, excellent service

Review №87

Good selection and reasonable prices.

Review №88

Helpful and friendly people

Review №89

Trustworthy friendly service

Review №90

Great selections, very knowledgeable

Review №91

Friendly and knowledgeable staff

Review №92

Love this store, awesome service !!!!

Review №93

This one got be the worst shop I ever see

Review №94

Its okay but not my favorite.

Review №95

Very friendly and helpful!

Review №96

Bad customer service. Didnt know what they were talking about. Little to no answers to your questions.

Review №97

Very friendly staff

Review №98

Great selection

Review №99

Great informative staff

Review №100

Great staff!

30 Photos
4.3 Rating
  • Address:3403 S Church St, Burlington, NC 27215, United States
  • Site:
  • Phone:+1 336-350-8011
  • Cigar shop
  • Tobacco shop
  • Hookah store
  • Vaporizer store
Working hours
  • Monday:10AM–10PM
  • Tuesday:10AM–10PM
  • Wednesday:10AM–10PM
  • Thursday:10AM–10PM
  • Friday:10AM–10PM
  • Saturday:12–8PM
  • Sunday:10AM–10PM
  • Wheelchair accessible entrance:Yes
  • Quick visit:Yes
  • NFC mobile payments:Yes
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