user
Swim Things, Inc
3010 SW, US-40, Blue Springs, MO 64015, United States
Appearance
Swim Things, Inc
Comments
Na
Review №1

Great place for getting help for swimsuits tons of suits all yr. Looking for a swimsuit for daughter who is a swim instructor an suits had to be appropriately design for an instructor they did their best to help. But couldnt come up with even ordering what I needed for her. But I will still go there prices arent to bad. Tons of suits for everyone. An if course drool over patio stuff yeah

Da
Review №2

We bought our bullfrog spa years ago and get all our supplies here. I picked up a replacement cover yesterday and was very pleased to find they had one in stock. Travis was extremely helpful with tips on how to extend the life of the cover. They have an extensive inventory of spa and pool supplies.

Lu
Review №3

I have never had such an excellent experience from a business before - Kyle helped me diagnose and repair my hot tub all free of charge over the phone and then we were able to deduce the issue and I purchased a new Top Panel. Highly highly recommend this company, OUTSTANDING SERVICE 🇺🇸🇺🇸🇺🇸

Br
Review №4

These guys know their stuff. From pools to hot tubs. We had them come out and give us a quote for a pool. They can handle everything from construction all the way through landscaping. We are also in line for a spa but everywhere is on quite a back list. As big as they are they are able to get more than other dealers.

Su
Review №5

Went in to order a hot tub, a small one they said it would be 6 to 8 months before you could get one, I asked about the floor samples he said theyre all sold? They were all sold, said our salesmen pretty dry pretty matter of fact, didnt really want to take the time to talk to as I felt...

Je
Review №6

The ladies here were absolutely the best! My mom and I brought my teenage daughter up there to find a swimsuit. Needless to say, teenagers and moms have different styles and levels of appropriate coverage. These ladies helped her find some she loved and I approved of. I couldnt have survived those hours without their help!!

na
Review №7

They were very good. Looking for a specific swimsuit an that is the place. They have tons of different kindsThe associates were very helpful. An tried to help me locate it. The company that makes that one suit took it off market. ☹

Ki
Review №8

Love this place!!! I could spend all day here just looking at their swimsuit selection and pool goodies!!! Great atmosphere and so very nice when dealing with my pool samples and letting me know what we need. No pressure at all and smiles abound!!!!

Re
Review №9

Was shopping for a specific kind of swim suit. The young ladies helped me find what I was looking for. They were very nice and super helpful 👍

Ho
Review №10

Super friendly staff. Very helpful. And knowledgeable of the industry.

ph
Review №11

Best pool place Ive ever been to I was just looking for hoses for my pump and fittings and a man took his time and made sure I had everything I needed!! Customer for life great customer and great showroom

Jo
Review №12

Gave our 18yr old pool a face lift in 2020. Brad and his guys have been fantastic, they really do everything they can to make sure youre happy with the finished product. I highly recommend these folks. Competitively priced and from right here in Blue Springs. I love buying local and you will too with these guys.

Mi
Review №13

Wow, I mean impressed, first time I have been in and what a great staff and quickly got me fixed up with parts for my 20 year old sand filter.Store was pretty busy but the staff kept everyone moving along.

Jo
Review №14

Was very helpful for a new pool owner they tested water for me and helped me get what I needed all in 15 mins

Le
Review №15

Most unprofessional company I have ever encountered. They don’t show up, are unable to balance pool chemicals, and refuse to fix problems they caused. Summer is more than half way over and still unable use pool.

Cr
Review №16

Prices are a bit high but the staff is always friendly and helpful!

ja
Review №17

Great customer service. They have lots of Googles to choose from.

Sa
Review №18

CJ consistently does phenomenal work, keeping our pool looking brand new. Thank you for your hard work!

Ma
Review №19

I have never written a review before but feel need to in this instance. Swimthings is a company that fails to communicate, is unorganized, inconsiderate and disrespectful of the customer. What should be an exciting time, has become one of the most frustrating & worst experiences I have had to deal with.In June 2020 I paid my deposit for an inground pool. At that time, I was told construction would start either late fall or l would be one of the first ones in the Spring of 2021.In January I reached out to Vince & was told the excavation date was 04/12/21.When I signed the contract in February, I was told the start date moved to 04/19/21 & allow 1 month for completion.In April I took 3 days off work to be home for excavation. I hadn’t heard from anyone, so I contacted Dallas on April 18th & told date moved to 05/03/21.However, May 3rd came and went. No one showed or called. Again, reached out to Dallas told date had moved again to 05/07/21 but yet again, no one showed up or called.On May 10th I contacted Dallas he stated, work would start “in the new future” told him that was unacceptable, and I would find another contractor.Vince then called a few hours later & said excavation would start Tuesday, May 11th. On May 11th Vince called said they would be there Wed, May 12th. At that time, told Vince I would higher the landscaper to put in the retaining wall. I asked him to give me a few days’ notice when they were going to be ready the retaining wall. He said they would.May 12th – No one showed up or called. I reached back out to Vince he stated they would be there May 13th by 9 am. Excavator showed up but the dump truck did not so he stated he couldn’t dig much.Next week & half it rained so no work could be doneJune 5th Vince stated they would be ready to pour the patio this week if retaining wall was completed. (Did not get the few days’ notice I asked for). He stated they would grade yard & liner would go in the following week.June 10th Vince was going to let me know what time to meet him to mark the area for the concrete. I told him that the fence was scheduled for June19th. He reassured me that was no problem that the equipment should be gone by that time. However, in order for the fence to be installed I had to move their trash, 2x4’s, and empty pallets out of the way.June 11th I never heard from Vince on a time so I asked again what time we were going to meet. We made arrangements to meet at noon. I left work and waited for an hour – he never showed or called. I sent a text letting him know I went back to work. I marked the lines for the concrete myself. Asked when I could expect completion. Told concrete by next Thursday, June 17th. Then they would need to do floor and he was going to check on the liner.June 15th, I notified Vince their equipment damaged my neighbors side walk when they added footing to the pool. Asked if it could be fixed at the same time, they poured the concrete, but got no responseJune 17th, I asked to have trash & dirt removed from the yard so landscapers could finish. Vince stated it would be the next day. 1 truck load of dirt removed but the other one remains. No trash was removed. In fact, more trash in the yard.June 22nd Asked again if they could remove the dirt and trash. Vince stated it would all be removed the next day. Stated liner been on order 3 for weeks. (Don’t understand why the liner wasn’t ordered in February when I signed the contract or even in May when excavation started). They were still needing to install plumbing for the equipment.As of June 26th, trash and pile of dirt still remains. There has been no work done since June 19th.This has been going on nearly 2 ½ months & I still don’t have a pool. Seems I won’t for a while longer, apparently the liner has not come in and pumps still need to be installed. Not to mention weather forecast is for rain next several days.Buyer beware.

To
Review №20

I recently purchased a hot tub from Swim Things in Blue Springs, MO. My salesman’s name was Kyle.The people there are friendly and very attentive.They delivered my new tub and took away my old tub on a Friday morning and it took less than 75 minutes.They took great care in setting the new tub up and made sure it was exactly where I wanted it.My electrician couldn’t make it for a few days so I called Kyle and they recommended an electrician to call and hook the tub up. I called on a Friday afternoon and A&A Electrical, Inc was there at sun up Monday morning.Filled the tub it heated right up. Young man named Tate came out Tuesday and showed me how to run and take care of my new tub.This is my 3rd Hot Tub and my first one from Swim Things. My wife and I love it!Main buying factors that made me choose Swim Things. The BullFrog Spa brand, the 5 year warranty, they delivered and hauled my old spa away and I call Swim Things when I need service.Throw in the great treatment I received from Kyle and Tate and it was an easy buying experience.

Na
Review №21

Gobs of wonderful things,suits an trunks for all sizes.polite an helpful but no tpushie

A.
Review №22

Always excellent customer service! Whether its a pool, hot tub, chemicals or swimwear, they always treat you as a valuable customer.

Fl
Review №23

Very nice store. We buy all of our pool chemicals and supplies here. We have also purchased patio furniture and are very pleased with the quality. The staff members are friendly and helpful.

Ke
Review №24

Excellent service after the sale. My wife and I didnt think Vince and the crew could improve the service they gave us during construction.....we were definitely wrong! Their service after the sale, which is very rare these days, has been amazing! Vince and Kyle are on site this morning in the middle of a downpour opening our pool simply because they couldnt get to it yesterday. Thanks guys.

st
Review №25

Great people and definitely much better pricing than other pool suppliers.

Du
Review №26

Just received my new Bullfrog A7 Spa! Kyle and the installer, Tate, were nothing short of professional and courteous during delivery and installation. They are truly rock stars. We are extremely happy with our decision to go with Swim Things. They treat you like family and not just another customer. Kyle goes above and beyond to answer all your questions. He is far from a pushy salesman. He provides you with all the information and lets you make that decision. If you are in need of a pool or spa, start with these guys. A+++

Ma
Review №27

Only place I go to buy swim suits! Always have an amazing selection of swim suit separates!

Di
Review №28

We will be back! Great selection

Co
Review №29

Had exactly what I needed and helped me choose the right product.

Sh
Review №30

Fantastic people to help with any pool & swimsuit need!! Granddaughters love the pool toys!!

Sh
Review №31

Always quick to spend time helping customers whether over the phone or in person.

Tr
Review №32

Great staff and found 4 swimsuits for $200.00.

Di
Review №33

Friendly. Had want I wanted. A little pricier

Ra
Review №34

I was in the market for a pool and was told it would be in September 2021 before it would be installed. I told them its okay so I came in to chat about it and get an estimate in June 2020. I never received an email or phone call back. I am not sure if they forgot maybe or if they just dont have time but a simple follow up would have been nice. Weve since gone elsewhere but wanted to share our experience rather than not saying anything.

Br
Review №35

Service was very good. Had a lot of swim suits for all sizes

Je
Review №36

Best pool advise anywhere

Ke
Review №37

Its all good 👍 i really dig this place 🤙

Ru
Review №38

Im always happy with the service.

Mc
Review №39

Vince was absolutely Great! Out of 4 pool companies he was the only one to actually get back to us. Everyone we talked to who has had them put in a pool has been absolutely 100% pleased. If we decide to proceed this is the only company we will use.

Ka
Review №40

Vince was absolutely Great! Out of 4 pool companies he was the only one to actually get back to us. Everyone we talked to who has had them put in a pool has been absolutely 100% pleased. If we decide to proceed this is the only company we will use.

Je
Review №41

Visited recently to shop for new swimwear. Was super impressed with the friendliness of the staff in explaining the ongoing sale. Very nice selection of swimwear apparel merchandise. Good prices. Clean store. Organized layout. Full recommendation.

Wi
Review №42

Great place for outdoor furniture

Te
Review №43

Great selection and customer service!!

la
Review №44

Had what I needed. Great return policy. Covered the warranty no problem when my pump burnt up unexpectedly.

Da
Review №45

Always helpful and pleasant.

Al
Review №46

They didn’t have a specific color of item I order which was no problem. The problem I have with this company is failure to respond to emails. They give one option for shipping and the price is out of this world. I paid for two day priority usps shipping and received 5 day ground ups. Just wish I got what I paid for and I reached out to see if they’d resolve or answer and no reply. Unprofessional get your items else where.

He
Review №47

Excellent service. My children love swimming and need quality swim wear. Swim Things always has the best selection, brand name and great service. I highly recommend them to anyone looking for a great company that treats you friendly with a smile.

Ro
Review №48

Swim Things did an awesome job building our pool and its everything we hoped it would be. Vince and his team were very easy to work with as our pool was somewhat challenging because of rock and location. Vince was always available to answer any questions we had and he made us feel at ease during the whole construction process. Everyone at Swim Things were very professional and just a joy to work with and I highly recommend them for your pool, you wont be disappointed! Great job Vince and Staff!Rod and Tracy Burghart

Th
Review №49

Purchased a Bullfrog spa from Swim Things a few months ago. We have been very satisfied. Kyle Luster is very knowledgeable, service oriented, and always tried his best to help us! I really enjoyed visiting the business and ordering our spa from the factory. Do your homework but I believe Bullfrog has a superior spa.

Er
Review №50

We just installed our second pool with Swim Things and we could not have been more pleased. Vince and his team have always been engaged and responsive to any questions we had. Customers need to appreciate the impact weather has on them. I feel like since we were understanding of weather delays, they went above and beyond. Would strong recommend them to anyone who’s considering adding a pool

He
Review №51

We have always had great service! When the worker bring salt to our pool they are very nice! Blake and Vince has been wonderful to work with. Highly recommend

Gr
Review №52

Amazing selection and very helpful staff

Li
Review №53

All 3 of us found a suit for vacation!

Te
Review №54

Get place. Very helpful. Very nice folks!

An
Review №55

Outstanding service. The staff picked out suits in my budget and style and were so pleasant. Dont bother going anywhere else for your vacation apparel. They have something for every budget.

Ma
Review №56

Very nice and helful staff. There is a person who comes to help you find swimwear that fits your needs, likes, design and color preferences. The swimwear is pricy, but their selection is large. They have every style to fit your needs. They have women & mens wear, trendy, sexy, modest, bikinis, one piece, young, middle-aged, kids, teens, and older adults. I am so glad they are open all year around, because even though summer has ended where I live, I do take trips to warmer places throughout the year, so its very nice to know that swimwear is never out of season at this store.Thank you, I bought two swimsuits from this location when I visited last month (November). High quality and worth every penny. 😊

Pa
Review №57

I love this place cause they expanded it, they have a million swimsuits and swim things lots of dressing rooms to try it on, lots help very nice employees and very clean just a great place to go look at swim things.

Ro
Review №58

Amazing facility! Cool business concept.

As
Review №59

Our experience was phenomenal! My daughter recieved a Hot Tub from Make-A-Wish and Swim Things was top notch. There was a very small issue when the hot tub was delivered but Kyle worked so hard to make sure everything was perfect for my daughters wish and didnt stop until it was resolved. She absolutely loves her hot tub and we cannot thank Swim Things enough for all of their hard work.

Sa
Review №60

My wife and I love this business, not only are they a Christian business but they are run and operated very smooth and professionally, whenever we have a problem with our pool we go to swim things ink.

Br
Review №61

I highly recommend Swim Things! We purchased a Bullfrog spa 11 years ago and have had very little trouble with it until this year. Swim Things came out the first time and said it was electrical, so I pursued electrical help. After two electricians made 3 visits they finally decided it was electrical. In between the electrical visits Swim Things continued to stay in touch by making 5 visits (tested everything possible) and several phone calls. Bottom line the service department did a great job! Thanks Kyle and Tate!

La
Review №62

My wife and I were looking to have a pool built and purchase a spa. We talked to several pool companies. Vince at Swim Things was the only one that would call or email us back promptly or at all. He was always available for questions or concerns. Going with Swim Things was an easy decision for us for pool construction. While researching spa brands we inquired with Kyle at Swim Things. Bullfrog was already one of the spa brands we were interested in. Kyle was very knowledgeable and helpful. He showed us all about Bullfrog spas. We decided on a Bullfrog and dealing with Kyle on our purchase has been great. We love our spa and can’t wait to use the pool next summer. After dealing with Kyle and Vince we are very confident SwimThings will take care of us the best they can now and in the future. Thank you guys!

No
Review №63

We had a great experience with Swim Things. We wanted to get a couple quotes and the first place we talked to instantly said we couldn’t put a pool on our lot. I went to Swim Things and talked to Chuck and he worked it around and figured out how we could do it and then went to bat with the city to get it approved. They also put our pool in while our house was being built and they were really good with working around our other subs. I would highly recommend them!!!!!

To
Review №64

You can’t go wrong with this company. Quality work and very professional. They must treat their employees right b/c the guys showed up on time no matter what the conditions were and did an expert job. If you are on a search to get a family pool, hire swim things you won’t be let down!

Jo
Review №65

Everyone at Swim Things was very helpful and the pool opened Spring 2018. The auxiliary pump had an issue when first started and it shorted out. The staff worked to get a new pump and get things corrected and all was good. As with any project, there were a few very minor items to address. But, the first season of swimming fun was enjoyed by all. Were looking forward to the next and many more seasons.

Th
Review №66

Beautiful pools and bull frog hot tubs!

De
Review №67

Great customer service. Help with what I needed. Awesome place

co
Review №68

Love the friendly and helpful staff! They have great in stock selections and great willingness to get things not in stock. For years they have earned my respect and loyalty.

Ju
Review №69

Our Favorite & Most Reliable store to buy chemicals & accessories for our spa! Oh & they have an Amazing selection of swimwear!

Mi
Review №70

Swimsuit sale thru tomorrow

Je
Review №71

Pricey suits but very large selection and top quality.

Ch
Review №72

Chance was a tremendous help when we purchased our spa. His knowledge of the product was great. He was always available to answer our questions. If you are in the market for a spa, you should visit Chance at Swim Things!

Ry
Review №73

We shopped several pool companies when we decided to put one in our back yard. Swim things came up with a great design and their pricing was a better value than everyone else in our market. The fact that they are locally owned and have been in business for decades is a plus as well. Everything went smoothly and their attention to detail went above and beyond. The construction crew was top notch and very courteous. I would highly recommend them for your pool or spa. If you have any questions feel free to message me and Id be happy to share my experience direct. A+

Ay
Review №74

I had a very good experience purchasing a hot tub from Kyle Luster/Swim Things. He is very knowledgeable and attentive. I recommend him.

Ph
Review №75

I ordered some new foam cores for my mothers hot tub cover and when we got them they were too big. Swim Things apologized and attempted to order the correct size. When the manufacturer told them how long it would take to get them in, Swim Things decided that was too long to wait so they gave us a whole new cover. Customer service at its finest. A+!

Ja
Review №76

Great fantastic business!! Everyone is always very helpful.

Er
Review №77

Fast friendly service. Higher price than other shops.

Ke
Review №78

Best place to go for competitive swimmers. They have all the suits, goggles, and equipment a serious swimmer needs. Including tech suits.

Wi
Review №79

I took a pool pump into the store yesterday to have it diagnosed and the two gentlemen in the back of the store could not have been nicer. They immediately looked at the pump and tried to fix it. When they saw the pump was beyond repair they quoted me an excellent price on a new pump and promised to have it ready in 24 hours.The ladies working in the front of the store seemed courteous and professional.5 star service!

Ro
Review №80

Wow! Kyle went above and beyond all our expectations, today! The heating element went out in our hot tub and kept tripping the breaker. I realized this just as the storm hit, yesterday. So, I was panicked that the hot tub’s motor and pipes would freeze and break.I called Swim Things this morning and got an immediate call back. They came out, fixed the heating element and only charged me $153.00!Good customer service really does exist! Check these guys out and trust them with your business!!!Rose Bittner

Sh
Review №81

Love the mix and match options on suits since my top is a different size than my bottom. But I was not able to find a extra plus size top that fit well. The staff is very friendly!

A
Review №82

I have used Swim Things several times in the last 7 years to open and/or close my pool. I was always pleased. This year, I was charged $500 for them to remove my safety cover and for them to clean crystal clear water. After discussing this matter with Mike, I was told that most people have dirty pools in June...therefore they charge more. The only reason I waited until June was because Ive been out of town for several months and wanted to be in town for them to open it. My pool water was clean and clear. Very unhappy. Never using them again

Te
Review №83

The best staff and service department. Anyone wanting to buy a spa should definitely check out Swim Things Blue Springs. Always available for any questions and the service department is top notch.

Ma
Review №84

Great people. Knowledgeable. Big shop. Just wish their maintenance team could keep up in the spring when everyone needs them the most!

Ti
Review №85

Chuck and his employees did a fabulous job installing our pool last summer, also would like to thank Kyle for his usual great service and response time!Tim and Sherry Obringer

Ke
Review №86

So helpful in helping my child pick out the perfect swimsuit.

Cl
Review №87

Love this place! Employees have been very helpful with my spa issues, even though I didnt purchase it there. Theyre never pushy, and very knowledgeable.

Ja
Review №88

Purchased a Bull Frog Jacuzzi and their service is awesome. Kyle Luster is great to work with and took great care of me. Love that they are local too!

Ph
Review №89

Note this review is 4 years old: Poor call back on trying to get an estimate on a liner replacement. I had to send numerous emails and called numerous times before getting a quote. 3 Stars on repairs.But Swim Things retail staff at the store are great! They are knowledgeable and friendly. I buy all my chemicals from Swim Things. 5-stars on the store.

Aa
Review №90

I tried five times to give this business my business...to no avail. Went in once and was told by owner hed do the job. Nothing, nada, zilch. Called four other times and got nowhere. I had liner work, waterfall fountain purchase, patio deck repair and paint, all sorts of work for them and they didnt act interested one bit. One star is too nice, how about zero stars.

ta
Review №91

The staff is amazing and they have very good quality stuff in their store

Je
Review №92

Swim Things built my in-ground pool in 2014 and was tremendous from start to finish. Their subcontractors were on time and worked well together. A few minor issues were addressed after the fact with no cost to me. You can have a pool built for less money by piecing it together yourself, but I cant stress how important it was for us to have it all handled in an efficient, professional manner. They were on time and on budget. As a real estate rehabber, that type of service is quite rare.

Je
Review №93

They were knowledgeable, very prompt, and very professional. Already loving the pool! Couldnt have asked for anything more.

kc
Review №94

Called to buy a new pool pump. The guy who answered asked some questions and suggested I try a repair. Long and the short it only cost $35 instead of the hundreds for the new pump that I was ready to purchase. I look for honest businesses like this and they will always have my business.

Mi
Review №95

Dont have a pool. Had a hot tub. What I do have is a koi pond that uses similar plumbing parts. No matter what weird request or part I throw at them, they are 100% nice & great at handling the situation.

Jo
Review №96

I go there for knowledge, energy and results.I hate leaving liberty to get my pool right but its right. Way to go swim things.

Ju
Review №97

Lots of suits in every size. Shopping for 5 kids in one place to find the right fit is awesomeness! And the selection of pool accessories is great

Ch
Review №98

Build great pools, affordable. Hot tubs are available as well as patio furniture and swim attire and toys.

Tr
Review №99

Wanted to purchase a pool cover pump locally but had been researching them online. Went into the store and they wanted $91 more than what I could purchase online. If the sales associate would have offered $20 or so off purchase I would have bought there but they were not going to budge on their price.

Bi
Review №100

Had a swimming pool installed, they did a great job and everyone was very professional and helpful with all our questions.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:3010 SW, US-40, Blue Springs, MO 64015, United States
  • Site:http://swimthings.com/
  • Phone:+1 816-224-2600
Categories
  • Swimming pool contractor
  • Hot tub store
  • Outdoor furniture store
  • Pool cleaning service
  • Swimming pool repair service
  • Swimming pool supply store
  • Swimwear store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Similar organizations
  • Hot Tubs KC917 NW Jefferson St suite d, Blue Springs, MO 64015, United States