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Gold Silver Boutique
2310 Garth Rd, Baytown, TX 77520, United States
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Gold Silver Boutique
Comments
Ba
Review №1

Love Mr Hill he has been in business for over 30 years. Hes reputable and honest. On garth

An
Review №2

Only place my husband & I take our jewelry to get fixed or sized. The people are wonderful! Next is to shop for a new ring there & get it customized! I know theyll treat me well no doubt!!! I highly recommend❗

J
Review №3

True gentleman, wonderful assistant. No nonsense. Not only did I not have to pay any fee or percent for my transaction, but he gave me more than current melt value. Good deal and recommended.

La
Review №4

Love the people here, very fair and dont make you nervous. They are a family operated company so you get the feeling of being home here. Not only do they buy from you but go check out their stuff inside like wow love the beautfiul items gr8 for gifts to give they certainly are a gr8 price for what you get. Navy seal to the left is funny and serious his wife is a doll and the main owner is an older gentleman but love him too. Thanks guys keep doing Gods work!

Ch
Review №5

Well . . . have done a few things with them and was satisfied . . . Susan was really great and her father too . . . but . . .I wanted a stone replaced on an earring and a loop fixed on a chain, repair wasnt done in a timely way they could not find the stone . . . Moonstone . . . Went by, behold my earring a hinged double circle of very good fat silver had been cut in half, the lower and larger lobe fashioned into a pendant hanging on the chain . . . How did it go so wrong? . . . Brought the matching earring guide to correct the mistake, have a matched pair . . . BIG MISTAKE . . . HUGE . . . 2 yrs later, was offered a of a pair of singular lobed post earrings that would be mailed to me with all parts . . . Am out 2 lobes of 925 silver and a nice Moonstone . . . the posts are shoddy . . . stone is set crooked and the cut marks where the hinges were is completely raw unfinished . . . called Dad basucally said tough luck and hung up . . .

Je
Review №6

Not the best place to do business.

So
Review №7

I brought in a mold and had them make the ring for my dad. They did a wonderful and it looks great! My dad was surprised! And he loved it!

Je
Review №8

Sold and bought few items from them and was very pleased with the price. Also, they have a very nice collection of jewelry and engagement ring. A+

Ga
Review №9

Best Prices and nicest people in town! I wouldnt shop anywhere else, they are the best.

Ly
Review №10

Bcuz the man that runs this place always has a smile on his face...he always buys my silver coins from me and gives me the current price...no haggling and no judgment on why I am selling

Fr
Review №11

Very respectful people,especially the dad! Always showing my husband love, with great deals, when walk through the door,always make you feel welcomed, need more People like him. 5 stars from me.

Ir
Review №12

I went to this establishment and the employee Juan gave me excellent customer service. I was looking for an engament ring and I felt his suggestions were very genuine and not sales driven. He showed me all kinds varieties of rings and price ranges. I will definitely will be coming back and will suggest to everyone.

Ja
Review №13

I go there all the time to sell gold and silver. The staff is very helpful and friendly. They pay the most money for gold and silver in the area!

Ke
Review №14

I have been buying ALL my wifes jewelry from Gold & Silver for years. Since the 1st time I bought my wife a nice big beautiful diamond ring until this past Xmas when I bought here gorgeous diamond & ruby earrings with matching necklace, I have ALWAYS gotten a smoking deal! The owners daughter always gift wraps it up, & she gives unbelievable customer service & if lucky....the old man will throw in a new pocket knife. Family run business with class! I HIGHLY recommend you shop here before you go to those other, over priced jewelry stores.....you WONT be sorry.

Be
Review №15

I have all of my jewelry repairs done here. I have sold jewelry to them and purchased many pieces. They have unique pieces and the best selection! I highly recommend them! All of the family that works there, are friendly and helpful.

mo
Review №16

Let me tell you about my experience with this place. I went based on the recommendation of a friend of mine and others in town. I needed a stone replaced in my wedding ring. I took it in on Tuesday July 9th and was told that it would be ready by Friday July 12th at the latest. When I arrived at the place Friday to pick up my ring the older man told me that he didnt know what ring I was talking about and that he and the other man had never seen it. He said he would have to look for it but then went on to the next customer who came in without another word to me. I stood there longer and he finally said that he wasnt going to look for it till later and I could leave and check back the following day. I was annoyed but said ok and left a necklace in hopes that it could be repaired. I thought about it as the day went on and decided to message their FB page and an hour later I got a response stating that my ring was next in line to be repaired and that it was now ready to be picked up. I went to pick it up and felt rushed to pay and leave. Fast forward to my necklace I became extremely busy that Saturday and forgot to call until they were closed and then I watched my 2yr old niece till Tuesday July 16th. Monday July 14th I sent a FB message asking if my necklace was repairable, they read the message but didnt reply, its now Wednesday and I called to find out that it wasnt repairable. I decided to leave a FB review about my experience with my ring because how I was treated was still bothering me as a first time customer. I was then attacked for leaving a negative review. When I arrived to pick up my necklace they claimed to not have my chain only the heart. When I insisted that I left the chain with the heart I was basically verbally attacked in front of my children. Being told that I had the chain that they didnt have the chain, they could watch the video but it wouldnt show that. All the while the woman kept saying I bet were going to get a great review about this on and on. I took the heart and after a few choice words my children and I left. Not long after arriving at home I had a knock on the door. It was the old man with my chain, couldnt even apologize for accusing me of having it when they had it all along. If I could leave zero stars I would. I will never set foot in that place ever again and I will never recommend them to anyone.

Mr
Review №17

Love this place!! They are the best!!! Great customer care and prices!!

Al
Review №18

The older gentleman is not so friendly and was very rude and disrespectful to me when I brought my ring back trying to get understanding I would give a 0.………but the staff and everyone else was very friendly, very helpful and respectful they have some very nice things in the store but I would advice no one to work with the older gentleman. I wish I would of knew that before I went in there...

Ta
Review №19

I had two watch batteries replaced, the owner is very friendly. I will definitely return in the future.

Review №20

I always receive exceptional service and there selection is unique and priced within reason.

cr
Review №21

They pay great on coins

Ke
Review №22

Excellent service

Information
1 Photos
22 Comments
4.5 Rating
  • Address:2310 Garth Rd, Baytown, TX 77520, United States
  • Site:http://goldandsilverboutique.com/
  • Phone:+1 281-428-1711
Categories
  • Gift shop
  • Jewelry store
  • Gold dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–4PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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