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MI GENTE AUTO FINANCE
711 E Division St, Arlington, TX 76011, United States
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MI GENTE AUTO FINANCE
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Ka
Review β„–1

Alot of cars have stains and the prices per month are $450. $Down 800 and up. Better off going to a legit dealer. This is the same price i pay for my 2017 Ford Escape from Ford dealer. The cars u get here are 2014 and down. Also we test drived a Journey and the wheel was practically coming off. Not worth the price. Good Luck everyone. πŸ‘πŸ‘

Jo
Review β„–2

From first visit to leaving with new vehicle, Sam was a great help. He was very knowledgeable about all the vehicles within the inventory and got my family into something that we wanted. Process was quick and simple. We love our new vehicle and appreciate everything. Great dealership to do business. MI GENTE auto got the win πŸš˜πŸš—πŸ

Gi
Review β„–3

Its a so so with this business some of the salespeople and managers or helpful but some or very rude. But they work with you and also double check the vehicle you want it might have problems already when you buy it. I am satisfied with vehicle I have now but not happy with the run around I had to go thru to get it

Ma
Review β„–4

Sam was very helpful.. knowledgeable and really did his duty in trying to help us find a vehicle we wanted. Id come here again over and over to get the vehicle od like to get thanks to great customer service like his.. thats something rare to did these days.

Tr
Review β„–5

Sam was my salesman, he was patient & very helpful with assist me find a new car

Ja
Review β„–6

First off let me say yesterday 3/19/2021 I purchased a vehicle from Mi Gente Auto and met Darrell Shannon who honestly is the best salesperson Ive ever came across. Darrell took the time to explain everything that you would want when buying a car. I told him what I wanted, which was an SUV 2014 or newer that wasnt high mileage. He and the manager Corey whom is great as well as they researched their inventory and came back to me with a 2013 Mitsubishi Outlander 74,000 miles and a carfax report that showed a great service history. I couldnt be happier with my purchase. I researched different places for over a month but yet kept coming back to Mi Gente due to the reviews and I couldnt be happier about it. Thank you Darrell, Corey and the whole Mi Gente staff!

Dr
Review β„–7

Just a lie,just a catch to get you to come out,thats why they hsve alot of car just sitting there, they aint gon never sell no cars talking about put $2500 dwn,why would i do that when I can get a cash car

To
Review β„–8

My salesman Darrell was very thorough in his delivery of getting me in my new car. I appreciate him checking in with me to see if I was ready to purchase a vehicle after I had a lot going on, he came right on time. Thanks Darrell for everything!!

Du
Review β„–9

Absolutely great customer service! Zaira was so helpful and made it super easy to get me in the car right for me!! Will definitely tell people about it!

Ta
Review β„–10

Darrell was phenomenal! I came in told him what I wanted in an upgrade and he understood. Now I’m in, what feels to me, the best car I’ve ever had. He listened and definitely delivered which is unusual in the typical salesman. Thanks Darrell! You’re a real one!

Ga
Review β„–11

I also Waited over a month for my car to be fixed. I was given a loaner car that I have to jump everyday. I am coming up on the 4th payment on a car I only had 3 days. When I call they put me on hold and tell me different answers every single time. It almost feels like they just try to rush me off the phone. I have not once gotten a call back when someone says they will call me back. These people have the sense of urgency to make sure youre making payments on time but when it comes to fixing your car they dont care. I asked about just receiving my down payment back and letting them keep the car. His words were β€œwe’re not giving you any money back” but they are willing to make me a whole new contract on another car. How is that possible? I can tell by the guys voice I talked to today he didn’t care about my situation at all. Seems like he is used to this situation happening. And from reading the bad reviews I see it happens a lot. I see some good reviews but they have most of the employees ask to leave a good review because I did it as well when I first purchased the vehicle. I wouldn’t recommend this place. I definitely plan on getting a lawyer involved

Ms
Review β„–12

I like the fact that the staff is very personable....they make you feel like you are amongst friends..not pushy or aggressive... salesmen...this is my 2nd vehicle that I purchasing with this company...my salesman Darrell SHANNON was the coolest...very informative and listened to what I was requesting to assure that I got the vehicle that was best for me and what I wanted...My only drawback was waiting to finish up on paperwork...but its to be expected when purchasing a vehicle...my overall experience was Really COOL ...THIS TIME πŸ˜†

Eb
Review β„–13

Update: We have now had to put a new motor in the truck that they took a month to fix. Please do not waste your money at this place, these people DO NOT CARE and they sell COMPLETE junk. That warranty is a JOKE! They knew the motor was bad and told us that we could find another vehicle, then kept it a month saying it was fixed, it all of a sudden wasnt the motor. Well yea, it was the motor the whole time.Im so over this place! After a month of not having a vehicle, now Im having to take time out of my day calling about my plates. After 15 cold transfers, and no customer service, Im being told that the vehicle was never inspected and I need to drop what Im doing to bring it there for an inspection or go pay for one myself. Whos selling cars with no inspection.... Im so over this!

Ty
Review β„–14

Sam did good with Communication He excellent explaining everything was good attitude was great made sure I was okay and ready to roll Thanks again Sam n Corey

Sh
Review β„–15

Sam Dhy was of great service. Took his time driving to all lots to make sure I got what I wanted.

Ke
Review β„–16

Awesome experience got me in a car I liked and didn’t have any surprises. Straightforward and to the point. Thanks Darrell for getting in touch and walking me through the process.

Ch
Review β„–17

Very nice place! Darrell Shannon help me get a nice car without a lot of hassle. I will go back again!

Ch
Review β„–18

Sam was very patient altho I wasnt. He spent the entire day please me to make sure I got what I wanted.

Jo
Review β„–19

Very friendly customer service got me a car quick and work with all credit, very good service quick and easy would highly recommend!

Di
Review β„–20

Ms Z was absolutely the best she got us the vehicle we wanted as well as the Deposit.

LA
Review β„–21

This was honestly one of the BEST car buying experiences Ive ever had. Applying online was easy and once I got to the dealership, I told Joe exactly what I wanted and got just that. I love my Kia Sportage & the payments are very manageable as Well. Thanks yall!

Ja
Review β„–22

One of the best experiences i’ve had thus far! Sam was great at his craft in making sure that the vehicle was in great condition and went out of his way to make sure I was completely satisfied with my purchase. I encourage more customers to stop by and check out this car lot. GREAT PRICE and are definitely willing to work out a deal for positive future adventures. May this be a blessing to those who are looking to find a great vehicle!

Ch
Review β„–23

Good staff, really helpful and accommodating. Its your average tote the note car lot. We were able to make a deal and I really cant find anything bad to say about the lot.

To
Review β„–24

This is my second vehicle with sam, great salesman!! And put me in a car that I wanted.

Na
Review β„–25

Darrel gave me great service he gave me the car I wanted so thank you so much.

Da
Review β„–26

Best experience at a car lot ever!! Z was so friendly and and easy to talk to. Wendell was amazing too!! They had me in and out of there within a few hours!! I would definitely recommend them to anyone looking for a vehicle!!

Ki
Review β„–27

Been with Mi Gente for 4 years I can say the management has changed significantly! Now … the cars are (ehh) BUT the new service advisor Bruce is really nice. And the manager Corey is amazing!! Really grateful for these guys!

CJ
Review β„–28

Almost been there for a decade and they always came through with good reliable cars for me. They have great help great personnel Zaria help me out get a new brand new car and the sales associate Corey they both will work something out with you even if you have bad credit you will guarantee be well taken care of and you will leave with a car the same day you come. I highly and strongly say yall could go check them two out.

Di
Review β„–29

This is my 2nd vehicle with them! Sam helped me with both of them! Wonderful customer service, I would recommend everyone to come here to Mi Gente !

As
Review β„–30

This place is great they got me in and out really fast only put $1000 down on a car and zaira (z) she was really help full I recommend going to her the best sells person I met

An
Review β„–31

My boy Sam K worked with me and got me something nice.

Ni
Review β„–32

My salesman Sam was awesome... AGAIN. This is the 2nd car I’ve purchased from him and the transaction was smooth and great. He was knowledgeable of the vehicle and allowed me to make my OWN decision. I didn’t feel pressured or rushed to make my purchase. He was patient as I looked at several vehicles. He respected my budget and wasn’t pushy. The customer service he provided was ABOVE AND BEYOND anything I could have anticipated. ❀️❀️❀️❀️ SAM WAS AWESOME.

Br
Review β„–33

Darrell best salesman yet he on the come up ask for him fasho

Ma
Review β„–34

Thank y’all for the new car and experience… so humble and well spoken with people… thank for the opportunity with a great car.. to a great car salesman.. darrel!!!

As
Review β„–35

Pretty good service. We waited a while due to paperwork processing time. We got car that we wanted for a good price and was overall satisfied with service.

Br
Review β„–36

Sam and Darrell were great. We got an amazing vehicle and great price. Low mileage and reliable. This is our 2nd vehicle with them and we are beyond happy. Thanks guys

Br
Review β„–37

SAM WAS AWESOME. He was easy going, knowledgeable, honest, and listen to my needs. When I arrived Sam greeted me immediately and made me feel comfortable. I gave him brief information on the type of vehicle I had in mind and before i knew it, i was driving off the lot in a Nissan Altima feeling confident.GREAT JOB SAM. I WILL DEFINITELY BE RECOMMENDING U TO ANYONE IN NEED OF VEHICLE.

Da
Review β„–38

My salesman Sam K. was very good. He was attentive and knowledgeable about what I was looking for in a vehicle. Best experience Ive had at a auto dealership.

T
Review β„–39

It isn’t enough stars to give these two guys who helped me today one is name Darryl and the other is Wyndell. These two handle business in a very professional manner and explained everything in detail. From the warranty to understanding the finances, they did a tremendous job. I will be sending more people to you guys I can promise you that. Not only did they explain everything in detail they allowed me to make a decision that didn’t come with pressuring me. When I arrived they where waiting on me the moment I stepped one foot out of the car they knew who I was and greeted me then to make things even more better they had a car waiting on me when I arrived and that car was the car I drove away with today! These two gentlemen are awesome and if you are looking for a new vehicle and want to be treated with some dignity and respect then I suggest you hurry and get to Auto Max on division street in Arlington, Texas!! They deserve 1 million stars ⭐️ for the way they treat the customer!!!

An
Review β„–40

Zaira did an amazing job breaking down details for us, and she’s very kind and patient.

Ch
Review β„–41

Sam-k was awesome. Highly recommend! 5 stars

Mi
Review β„–42

Sam made sure we got approved for the car me and my family wanted :) highly recommend.

Al
Review β„–43

Thanks to ZAIRA for being Polite, Professional and very Patient with the entire process from start to finish. She took me out on a test drive, explained everything to me about the vehicle and it’s functions. ZAIRA went through all the terms and conditions of the contract, and walked me through everything step by step. Overall great experience with the purchase of my Dodge Avenger.

Ra
Review β„–44

Customer service was great in helping me find a care. Sam was very patient & answered all my questions.

do
Review β„–45

Zaira (Sales) was great, super supportive and friendly even when I was a little undecisive she was supper patient with excellent service πŸ‘Œ I love most that it wasnt a all day experience it probably took about 2 hours or less to get everything done.... need a car with no hassle see them especially Ms. ZairaπŸ˜‰πŸ˜‰

Ch
Review β„–46

Waited over a month for my car to be fixed from cpi... Picked it up for it to not turn on at all. Now still without a car. These people have the sense of urgency to make sure youre making payments on time but when it comes to fixing your car they dont care. Wouldnt recommend this place.

Sa
Review β„–47

Mi Gente is a great place to buy a car from the experience was stress free and I left a happy customer ask for Darrell he will treat you right

Zh
Review β„–48

I came in knowing what I wanted and wasn’t settling for less and Sam K made sure I didn’t leave without the car I wantedThe experience was more than satisfying and took less then a few hours to shop buy and signI’d you’re looking for a car please reach out to Sam he will get you right

Bl
Review β„–49

Really good customer service. Sam was very friendly, straight to the point. Got me in a good vehicle. He helped me out so much. He go me in a good car low payments. MUST check them out today.

Jo
Review β„–50

Excellent service by Darrell. Speedy process and helpful through get the deal closed!

Ju
Review β„–51

Great experience !! Great place !! Great cars!! I highly recommend yall get a car from here if u want the best customer service and help I suggest going to darrell he was great help! thanks man!

La
Review β„–52

From the moment we arrived, we were greeted by the best salesman I have ever encountered, Darrell Shannon. He treated us with kindness, honesty, and patience. He thoroughly walked us through the process and never tried to push us into a vehicle that we didnt want. He went above and beyond to get us in the exact truck that we wanted. I highly recommend Mi Gente Auto Finance if you are looking to purchase a vehicle and make sure you ask for Darrell Shannon if you want the best salesman!

Ca
Review β„–53

This is a Great place to pick up a NEW πŸš™ CAR if you’re in the field for 1 great prices & good deals stop by & talk to Darrell or Cory the manager they’ll get you in & out and driving in no time

Ve
Review β„–54

I JUST WANT TO SAY THANK YOU TO SAM K FOR COMING IN ON HIS OFF DAY MAKING SURE ME & FIVE BEAUTIFUL GIRLS RIDE OFF WITH SOMETHING VERY NICE.. THANK YOU SO MUCH FOR DOING ALL YOU COULD DO TO MAKE SURE WE ARE HAPPY….

Pe
Review β„–55

Great service ! Great Experience! Great Car!

Jo
Review β„–56

Sam k. was a great worker knew exactly what I needed and got the job done .

Ct
Review β„–57

Defiantly they place to go. Went to about a dozen car lots and was about to give up, and Sam came out and helped us. He has great communication skills, great negotiating skills, face worker and definitely will get the job done. We told him our down payment and monthly payment and he made sure we stayed in the same range and still pulled off in a great newer car.Not only was Sam great, the company itself was.Thank you”ll !!

Sh
Review β„–58

Sam was awesome! Very patient and understanding! He worked really hard to get me what I wanted!! To say the least I’m a very happy client!! Come get your new car boo !! He won’t let you down!

Da
Review β„–59

Y’all go up there and ask for Sam K!! He is the greatest salesman ever! His communication was very clear....He answered any questions we had with no hesitation. He picked us out the perfect car. And his customer service is UN-RATEABLE!! He needs a raise and a Bonus! Thanks Sam again for everything!πŸ’ͺ🏽πŸ’ͺπŸ½πŸ’―πŸ’―

Ge
Review β„–60

I took someone there to buy a vehicle and they were misled by wrongful information.Mi Gentle knew and admitted to the problem, but flat out refused to do anything about the situation.I drove this person 62 miles to get there, I was really sad for the person whom I was trying to help.They had already paid up $758.00 on her debit card (online) and they, Mi Gentle said it was non-refundable!!!!!!My friend now has to take them to court to get her money back.She spent half of her Stimulus pay doing this now she has to save up money from her unemployed checks and start over.Meanwhile she has 5 children, (4)who has to be transported to 2 different schools and back, grocery store runs, pick up medications and doctor visits (shes disabled).I will support as long as I can. Its hard on me but Im there for her.Mi Gentle should be ashamed! We tried speaking with someone other than the salesman but we were flicked off!Please be careful doing business with this company!

Di
Review β„–61

Sam and Darrell are great, good staff great environment. Very HAPPY overall great Customer service. Second car I purchased from Sam. Will definitely do business with M.E.I!

Ce
Review β„–62

Sam at Mi Gente showed me tremendous customer service with finding me the exact vehicle i was looking for. He made the car purchasing process the smoothest it’s ever been.

Sh
Review β„–63

He was and acted efficient and affectionate to my needs . He broke down the car fax and car payments let me know what I will be paying and allow me to test drive at full speed . communication was impeccable prompt and proficient.being Impressed about his customer service is an understatement it was beyond remarkable and he catered to my needs and request while delivering a superior attitude to get the job done. I enjoyed working with him and Mr. Corey his manager to get my vehicle . Thank you gentlemen for showing top tier high class customer service. It was an honor to work with y’all ❀️

Sa
Review β„–64

Great Service and got me in and out in no time Sam is the best of all

Qu
Review β„–65

HIGLY RECOMMEND!πŸ‘πŸΌBIG SHOUT OUT TO ZAIRAπŸ™πŸΌπŸ˜‡When you go in ask for her!

A.
Review β„–66

The experience was great; Zaira took her time to find what my daughter wanted. My daughter is very picky and she was so patient and friendly the entire time.

Cl
Review β„–67

Sam is a wonderful salesman, he goes out his way to ensure that you are taken care of. This is my second time purchasing a vehicle though Sam and I would do it again.

Ro
Review β„–68

Man..Im truly happy with my decision to going to Sam for my vehicle..he exceeded my expectations and the customer service was spot on..he took his time to drive me around to numerous of their locations to ensure I get what I wanted..if you need a ride come see Sam at Migente Car Dealership..

Ba
Review β„–69

Darryl is great ! Got me and my boyfriend in and out !!

La
Review β„–70

My experience today went smoothly.. Darrell was my salesman. He was very polite and professional. He questioned me about how I like the car and how it drive as we took it for a test drive. Before I sealed the deal he made sure I was comfortable with the car before I drove off. As a bonus he did filled the car with gas.. πŸ™πŸΎThe guys are very professional and will make sure you drive off with a car that fits your needs..

Ty
Review β„–71

I came in with no credit only cash and Sam was still able to help me drive off with a car the SAME day with unbeatable monthly prices. I recommend this place for first time buyers with no credit 10/10

Dr
Review β„–72

I Actually had a wonderful experience with this car lot. It’s All about your sales person Honestly.. Who’s going to be honest and forthright and who’s just there for the Buck! My salesman was Darrell Shannon. He thoroughly explained the contracts, engaged in welcoming conversation and made me feel comfortable. He told me about the cars to steer clear of and he showed me Affordable Reliable cars Only. I wanted a Toyota Camry that was a bit out of my price range but I ended up driving off in a Fully loaded Nissan Altima.. The test drive was smooth and he insisted that we got on the Hwy to make sure the car Was in tip top shape.. A quick and efficient deal. I was in and out within 2 hours. No haggling over price. Got a great deal on a great car. Darrell took care of all my needs, answered all of my questions. I highly recommend you shop with Him!!!

Ru
Review β„–73

Went in not sure of what I wanted to get. Left with an amazing car and deal, thanks to Zairas help I was able to find something that I liked. Great place

Ez
Review β„–74

Just found one guy by the name Sam K who was so helpful through him i found a good car of my choice.Thanks sam my wife and I were glad with your services.keep it up broπŸ‘πŸ‘

Ke
Review β„–75

Darrell was very helpful as well as everyone else. They helped me get into that i wanted. Very good service any questions you have they will most definitely help you !

pr
Review β„–76

Sam and Cory was very great to me and my daughter with her car and we love their energy

Wa
Review β„–77

The customer service was great from Darryl he got me into the vehicle I wanted without any issues under 2 hours with no wait time. I would recommend his services to everyone.Thanks buddy I am so happy.

Tr
Review β„–78

Salesman Darrell was very professional. He made sure he found the car of my needs.. I would recommend them to everyone.. the whole staff was wonderful and polite.. excellent service!!

Em
Review β„–79

We live in Tyler and Darrell made sure everything was set up for us to get into the vehicle we wanted before we made the two hour drive. Super friendly, very clear when giving us information and made sure everything little thing we wouldn’t have thought about texting worked on the truck before we signed! Wonderful customer service and there was ZERO pressure to buy a vehicle. Thank you so much Darrell!

Br
Review β„–80

My aunt told me about the place. And they’re actually great people to work with. Very helpful and welcoming, willing to help in anyway possible. However, the salesman I worked with was Darrell Shannon. He was very polite, funny, helpful, and always kept me updated every few minutes. He gave me options I could work with and was focused more on getting me in a car than I thought I could be in. We took the car on a test drive, told me what all needed to know about the car in and out as we drove around. Overall, I like Darrell, he was a great salesman and very helpful. I went in on a negative thought because of being turned down at other places, but he made my day with the jokes and the polite approach of wiliness to help out the customers.

Ju
Review β„–81

Darrell was fantastic! He answered all the questions I had, made sure we were taken care of quickly and professionally all while going the extra mile to get me in the vehicle I wanted. If you have any doubt or concern about using them, please don’t hesitate! Fantastic company, and make sure to ask for Darrell!

Di
Review β„–82

Definitely got my money’s worth! I came in for a Kia Soul and that’s exactly what I got! Sam helped me out big time, he was extremely patient and his customer service was excellent...he also worked with me really well to get what was best fitting for me. I drove off the lot with my car. If I could refer someone anywhere in the DFW, it would be here to see Sam!!

Ma
Review β„–83

Darrell was great! I was in and out and I got everything I wanted! Definitely recommend coming here! They work with you with just about anything

La
Review β„–84

Omg the staff there is sooooooo amazing!!! Corey and Sam both made the experience worth it! They both were educated in knowing about the car that I purchased from them! They are worth buying from!!! I will be referring my family and friends to them!!! Thanks guys for all of your help!! I absolutely love my new Toyota Camry πŸ₯°πŸ₯°πŸ₯° they treated this Louisiana girl with great care!!!

Mi
Review β„–85

Thanks to Sam I’m really greatly God blessed me with a salesman like you, cause sometimes choosing a vehicle can be difficult for a woman..

Sw
Review β„–86

Best dealership in town forsure. Lot of cars to choose. I got myself a SUV and i am really happy with my purchase. I would definitely recommend anyone to stop by them forsure if they looking to get a new car and get financed without hassle. Thank you Mi Gente Auto Finance whole team.

la
Review β„–87

This dealership is horrible.... employees are nice but they sale lemons. Used or not, i shouldn’t have to be purchasing a new battery and alternator, replacing all 4 tires, replacing an oil pan, and having to get all my fluids flushed and refilled and I only had the car for 4 months!!!! I purchased a car September 29th, 2020.... it’s ridiculous i had to put this much money into it and you guys aren’t even willing to do anything about it.

Br
Review β„–88

Sam was great and very professional. He asked me what type of vehicle I wanted and got me what I asked for. Highly recommend if you come here Shop with Sam.

Vi
Review β„–89

My husband and I had a great salesman name Sam.. He was very informative of the cars on the lot. We recommend that if your looking for trustworthy person we recommend Sam. Honest and straight forward person.

El
Review β„–90

They will approve you on the spot, go here if you need a car/truck. Talk to Sam Kaswatuka he is the guy that help me out.

Vi
Review β„–91

Sam was quick and honest. Multiple car lots to choose from with a variety of cars!

Br
Review β„–92

Darrell is a great guy. He gave us plenty of options and helped to get me in a car that was good for my budget and drives great! I will be coming back to him for future car purchases.

Ta
Review β„–93

Well things are starting out rough with my vehicle having problems already. But Wendell and Cory are some awesome guys that are going to get things straightened out for me. So I hope to have my vehicle back soon. Thank you.

As
Review β„–94

Great customer service!! They take time to listen to customers and get the right fit to what we need and what’s in our budget! This is my 2nd time getting a vehicle from them and I couldn’t be more happier with my experience Darrell & Sam are amazing at their job πŸ‘πŸΌπŸ‘πŸΌ

He
Review β„–95

Just got a car from them. The best experience i had buying a car!!!!! Ask for sam he will hook you up.

Ty
Review β„–96

This is a great dealership to get a car from! Darrell took great care of me and got me into something that was nice and affordable for me. If you need a car come see Darrell, he’ll get you taken care of and riding off in a good car.

Ta
Review β„–97

Sam was excellent he put me in a car for a reasonable cost I suggest you go grab a vehicle I love mines thanks Sam in they are very professional

Wi
Review β„–98

Joe and the manager were great and help me get financed with my credit being all messed up and other places gave me the run around. But these people will take care of you.

Mi
Review β„–99

Sam Kaswatuka hook me up with my 2 car… Always does good business if you look for a car holla at him he goin to get you right!!!

K1
Review β„–100

Best place for people who need help getting a car Ive bought 2 cars from them and both times they did everything they could to make sure we left with a car, Darrell was the most patient and helpful salesman I ever seen and he made us feel welcome unlike other places where they judging you from the time you walk in

Information
100 Photos
100 Comments
4.5 Rating
  • Address:711 E Division St, Arlington, TX 76011, United States
  • Site:https://migenteautofinance.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 682-305-1955
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:Closed
  • Sunday:9AM–8PM
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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